Open Jobs Principal Product Manager- GenAI

Job ID:284481
Location Name: FSC REMOTE SF/NY/DC -173(USA0173)
Address: FSC Remote CA 94105 United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Work Location: Remote

Your Role at Sephora:

Ready for a career glow up As Principal Product Manager GenAI youll be leading the evolution of our AI-powered customer and advisor experiences. The work you do will impact beauty as you define and execute the product vision for conversational and generative AI experiences that enhance discovery personalization and decision-making for clients and internal teams. Youll be part of a team thats united in beauty supported by those who are equally passionate about bringing cutting-edge technology to transform the beauty experience.

What Youll Do:

Drive GenAI Strategy.Serve as the GenAI domain expert for AI-powered client experiences defining and owning the GenAI vision across the end-to-end client journey including Home Page PDP Basket and Checkout in close partnership with Business and UX.

Define Product Vision & Roadmap.Translate GenAI capabilities into a clear actionable product strategy and roadmap identifying where generative and agentic solutions can meaningfully improve discovery decision-making and conversion while ensuring consistency and quality across channels.

Lead AI Beauty Chat Evolution.Own and influence features that impact both AI Beauty Chat and Shop Path KPIs clearly defining success metrics across the journey and articulating why each GenAI-driven initiative is being built and how it integrates into the broader ecosystem.

Partner with Engineering & Architecture.Work closely with Engineering and Enterprise Architecture to evaluate technical approaches guide implementation decisions and advise business partners on GenAI feasibility trade-offs and prioritization.

Drive Measurable Results.Ensure successful execution of initiatives in the GenAI domain supporting Client Experience leveraging rigorous testing and experimentation to measure success against key KPIs and validate impact on conversion and engagement.

Enable Enterprise GenAI Adoption.Educate and enable enterprise partners and teams on how to effectively leverage AI and GenAI tools serving as a trusted advisor and thought partner on best practices for using AI responsibly and efficiently.

What Youll Bring:

Deep GenAI Product Expertise.8 years of product management experience with a successful history of launching highly effective products for large transactional websites and deep GenAI and applied AI product experience with a demonstrated track record improving conversational experiences through rapid experimentation evaluation rigor and measurable impact on engagement and business outcomes.

Technical Fluency in AI.Hands-on fluency with modern AI building patterns including rapid prototyping agent design and orchestration (tool calling memory guardrails behavioral contracts) and the ability to partner closely with Engineering and Architecture to ship scalable production-grade agentic solutions.

Strategic & Data-Driven Mindset.Strong judgment and expertise to prioritize high-impact opportunities with experience in data-informed decision making and conducting and interpreting qualitative and quantitative user research to drive product decisions.

Stakeholder Management Excellence.Proven ability to build and maintain strong relationships with key stakeholders across business engineering UX and architecture teams effectively managing expectations and communicating risks and mitigation plans.

Self-Sufficient Execution.Demonstrated ability to meet critical deadlines while maintaining strong relationships with internal teams and vendor partners operating effectively without close supervision.

Educational Foundation.Bachelors Degree required with experience using roadmap tools such as JIRA to effectively define and communicate product roadmaps.

What Youll Get:

The annual base salary range for this position is $220500.00- $245000.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they willperform the employed in this position may also be eligible to earn job will be posted for a minimum offivedays.

• CaringCommunity.Youllcollaborate with teammates who are equally passionateabout innovatinganddrivingthe industry forward together united in beauty.

• Fulfilling Path.Your career transformation starts here with opportunities that will challengestretchand develop your skills.

• Meaningful Work.As you make an impact onbeautyyoullfeel and see the positive change (consumer industryandsocial)thatyourindividual voice is a part of.

Rewardsas Uniqueas You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and your familys needs withmedicaldental and vision also fully covers our employees disability and life insurance.

• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan where your student loan paymentsqualifyto earn the 401k match from Sephora.

• Balance.Youll beempoweredto find the perfect blend of work/life balance thatactuallyworks for youwithPTO flexibilityprotectedleave and more.

• Growth.Career growthis built into every role with access to trainingdevelopmentand tuition reimbursement.

• Perks.Thinkyouvetried it all Enjoya30%discount on all merchandise/services opportunities forfreeproductor gratisand flash sale discountsonLVMHbrandproducts.

• Support.Join a team thattruly cares with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus volunteer and donation matching.

Sephora values a diverse andinclusiveworkplaceand considers allapplicants withoutregard to sex pregnancy race color national origin gender (including gender identity and gender expression) age religion sexual orientation military/veteran status disability or any other is committed to providing reasonable accommodationtaapplicantswith disabilities or other medical conditions.

Sephora will consider all qualified applicants including those witharrest and conviction recordsin a manner consistent with the requirements of allapplicable laws including the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act.

JoinUs and Belong to Something Beautiful