Key Account Associate

Job Title

Key Account Associate- Oncology

Reports to

Oncology Business Manager

Location

Morocco (Casablanca & South )

Work Mode

In field

Division

Sales/Marketing

Department

Commercial - RX: Sales

Employment Type

Permanent

Why Cipla

At Cipla Caring for Life isnt just our purpose-its our promise. Were here to Make Life Thrive by making quality healthcare more accessible inclusive and impactful across One Africa.

With innovation at our core and compassion in every decision were building teams that challenge conventions uplift communities and shape the future of healthcare.

Whether youre in labs logistics leadership or out in the field - every role fuels our mission.
At Cipla you grow with purpose lead with empathy and belong from day one.

Job Purpose

The Key Account Associate in Oncology plays a vital role in ensuring that cancer patients across Morocco have timely access to the treatments they need. Reporting to the Oncology Business Manager the KAA combines account management and field sales responsibilities acting as the main point of contact for CHU regional oncology centers provincial hospitals and private clinics.

In this dual role the KAA:

• Drives product sales by engaging oncologists pharmacists and hospital teams through scientific discussions detailing and relationship building.
• Ensures access and availability of oncology products by managing tenders purchase orders and stock levels and by coordinating closely with supply and procurement teams.
• Develops and executes account plans for each strategic hospital anticipating barriers and providing practical solutions to optimize patient care.

By working closely with the Oncology Business Manager and cross-functional teams (Medical Supply Market Access) the KAA ensures the company responds effectively to the realities of Moroccan oncology care.

Ultimately this role supports a clear mission: to make oncology treatments accessible reliably available and properly positioned within hospitals while driving sales growth and fostering long-term trust-based relationships with healthcare professionals.

Accountabilities

1. Ensure Access & Availability of Oncology Products

• Secure product access through national and regional tenders (Ministère de la Santé CHU hôpitaux régionaux centres doncologie).
• Monitor stock levels in each hospital and coordinate with Supply to anticipate shortages.
• Follow up on purchase orders deliveries and invoicing to guarantee continuity of availability.

2. Drive Sales Performance in Assigned Territory

• Promote the oncology portfolio to oncologists hematologists pharmacists and hospital teams.
• Conduct regular field visits scientific discussions and product detailing.
• Achieve monthly/quarterly sales objectives in line with the national oncology strategy.
• Identify growth opportunities in public and private segments and convert them into concrete sales actions.

3. Manage Strategic Hospital Accounts

• Develop and execute account plans for CHU regional oncology centers provincial hospitals and private clinics.
• Map decision makers and influencers within each institution:
  oncologists pharmacists heads of department procurement administration.
• Understand each accounts treatment protocols patient pathways and prescribing dynamics.
• Provide hospital teams with product support training and updated clinical information.

4. Lead Tender & Contract Activities

• Track tender calendars and anticipate upcoming opportunities.
• Support preparation of tender submissions with Regulatory Market Access and the Oncology Business Manager.
• Monitor tender performance and ensure contract compliance (pricing volumes timelines).
• Propose strategies to secure tender awards and long-term continuity.

5. Build and Maintain Long-Term Relationships

• Establish trust-based relationships with oncologists pharmacists and hospital administrators.
• Become their primary contact for both commercial questions and access/logistical matters.
• Support scientific meetings workshops or educational activities when relevant.

6. Cross-Functional Coordination

• Work closely with the Oncology Business Manager to align strategy and priorities.
• Partner with Medical Affairs Supply Chain and all the stakeholders to ensure smooth customer support.
• Share real-time field insights competitive intelligence and access barriers.

7. Performance Monitoring & Reporting

• Track sales performance account status tender progress and stock levels.
• Provide accurate weekly/monthly reports to the Oncology Business Manager.
• Raise alerts early and propose corrective actions when needed.

8. Compliance & Ethics

• Ensure all activities respect Moroccan regulations hospital rules tender procedures and company ethics.
• Maintain accurate transparent records for audit readiness.

Qualification and Relevant Experience

• 1. Education / Academic Background

• Bachelors degree (Bac3) or higher in one of the following fields:
• Business / Marketing / Management (with strong interest in pharma)
• Additional certifications in oncology hematology hospital sales or account management are a plus.

• 1. Relevant Work Experience

• Minimum 3-5 years of experience in oncology or hematology hospital sales or key account management.
• Proven track record in selling hospital-based oncology or hematology products driving adoption and account growth.
• Strong experience with hospital systems tender processes and procurement in Morocco is highly desirable.
• Prior exposure to public and private hospital environments (CHU regional oncology centers private clinics) is an advantage.

• 1. Skills & Competencies

• Deep understanding of oncology/hematology therapeutic areas and the hospital environment.
• Strong relationship-building skills with oncologists hematologists pharmacists and hospital administrators.
• Ability to develop and execute account strategies track KPIs and optimize sales performance.
• Competence in negotiating tenders contracts and hospital procurement processes.
• Excellent cross-functional collaboration skills working with Oncology Business Manager Medical Affairs Supply and different stakeholders.
• Fluency in French; Arabic preferred for hospital communication; English is a must.
• Strong organizational skills autonomy and initiative.

• 1. Additional Desirable Experience

• Experience in managing multiple hospital accounts in oncology or hematology.
• Knowledge of regulatory and compliance requirements for oncology hospital sales in Morocco.
• Participation in scientific meetings education initiatives or patient access programs in oncology/hematology.

Employee Benefits & Perks

From wellness days and hybrid work to Cipla University and real mentorship we dont just care for life we power up your growth while were at it

Hybrid Work Model

Individual centered upskilling

Mentorship & Coaching Pathways

Wellness First: Mental health physio mindfulness & more

Full-Day Birthday Leave

Recognition & Great Place to Work Vibes

Green Office Spaces Built for Well-being

Ready to Apply

Hit Apply Now or connect with our Talent Acquisition Team. At Cipla we dont just hire talent we invest in voices that move us forward