Senior Manager Strategy
Job Location:
Johannesburg - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Requisition: 145470
Title: Senior Manager Strategy
Division: Operations Collections and Recoveries
Location: Sandton
Closing Date: 11 May 2026
Recruiter: William Mtsweni
Strategy
Responsible for designing and implementing strategies to recover maximum value from secured assets (such as home loans vehicle asset finance or commercial assets) linked to distressed debt. These roles focus on high-value portfolios optimizing impairment performance and utilizing data-driven methodologies to manage risk within banking and financial services environments.
- Strategy Development:
- Designing and implementing data driven collection and rehabilitation strategies for secured assets across the lifecycle.
- Developing champion/challenger models to test and refine collections strategies across the account delinquency lifecycle.
- Overseeing operational channels reportingincluding call centres digital collections and External Debt Collectors (EDC)to meet monthly targets and service level agreements (SLAs)
- Analyse portfolio-level data to identify risk factors diagnose root causes and propose actionable solutions including code optimisation and reporting automation.
- Asset Recovery & Rehabilitation: Spearheading the Strategies for recovery of secured assets (immovable or tangible) to ensure maximum value extraction from non-performing loans (NPL)
- Performance Optimization: Driving efficiency in collections by reducing roll-forward rates (preventing accounts from moving to later stages of delinquency).
- Data Analytics: Using data SQL R Python and AWS to analyze portfolio risk and create predictive models for collection outcomes.
- Portfolio Management: Managing Non-Performing Loans (NPL) and maximizing net yield from recovery including managing External Debt Collectors (EDCs) and legal channels.
- Regulatory Compliance: Ensuring all strategies align with South African regulatory and legal frameworks
- Communicate complex technical insights clearly to non-technical stakeholders.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Honours Degree or equivalent in BCom (Maths Stats or Finance) Economics Actuarial Science or BSc Engineering.
- A minimum of 510 years in credit risk collections & recovery with specific experience in secured lending (e.g. Home Loans VAF).
- Technical Skills: Advanced analytics skills (SQL Python R Excel) and experience with champion/challenger strategy testing.
- Budgeting
- Business Acumen
- Business administration and management
- Business terms and definitions
- Change management
- Client service principles
- Communication Strategies
- Consumer behaviour
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Operations planning
- Organisational systems
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Management information and reporting principles tools and mechanisms
- Governance risk and controls
- Client Service Management
- Qualifying Sales
- Technical/Professional Knowledge and Skills
- Customer Focus
- Innovation
- Work Standards
- Initiating Action
- Managing Work
- High-Impact Communication
Please contact the Nedbank Recruiting Team at
Required Experience:
Senior Manager
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