At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a System Engineer - L2:
Responsibilities:
Conduct network assessments and provide recommendations for upgrades and improvements.
Implement and maintain network security controls and infrastructure.
Create and maintain comprehensive documentation including network diagrams and Standard Operating Procedures (SOPs).
Lead troubleshooting efforts for complex network issues and assist in Root Cause Analysis (RCA).
Collaborate with cross-functional IT teams to support business-critical applications.
Act as a Subject Matter Expert (SME) monitoring and training junior engineers while leading complex projects.
Determine the feasibility of technical solutions and prioritize competing requests for technical assistance.
Manage VoIP Call Manager services (Cisco Nortel Avaya) including call routing hunt groups and audio-related troubleshooting.
Ensure high customer satisfaction through the timely resolution of escalated and expedited projects.
Requirements:
In-depth knowledge of network infrastructure including switches routers firewalls WAPs and WLCs.
Expertise in WAN/LAN technologies specifically with Cisco and Juniper equipment.
Advanced understanding of Internet Protocols (HTTP DNS TCP/IP ICMP) and components (proxies gateways).
Proficiency in VoIP Call Manager features (Call forwarding Hunt groups Time-of-day routing).
Strong technical support and customer-facing skills with the ability to work under pressure.
Availability for a 24/7 shift rotation.
Desired:
5 years of experience in the networking or telecommunications field.
CCNA (Voice or Data) certification or equivalent knowledge.
Bachelors degree in Engineering Telecommunications or Information Systems.
Advanced PC skills particularly with MS Excel and Word.
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joi...
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
We are currently searching for a System Engineer - L2:
Responsibilities:
Conduct network assessments and provide recommendations for upgrades and improvements.
Implement and maintain network security controls and infrastructure.
Create and maintain comprehensive documentation including network diagrams and Standard Operating Procedures (SOPs).
Lead troubleshooting efforts for complex network issues and assist in Root Cause Analysis (RCA).
Collaborate with cross-functional IT teams to support business-critical applications.
Act as a Subject Matter Expert (SME) monitoring and training junior engineers while leading complex projects.
Determine the feasibility of technical solutions and prioritize competing requests for technical assistance.
Manage VoIP Call Manager services (Cisco Nortel Avaya) including call routing hunt groups and audio-related troubleshooting.
Ensure high customer satisfaction through the timely resolution of escalated and expedited projects.
Requirements:
In-depth knowledge of network infrastructure including switches routers firewalls WAPs and WLCs.
Expertise in WAN/LAN technologies specifically with Cisco and Juniper equipment.
Advanced understanding of Internet Protocols (HTTP DNS TCP/IP ICMP) and components (proxies gateways).
Proficiency in VoIP Call Manager features (Call forwarding Hunt groups Time-of-day routing).
Strong technical support and customer-facing skills with the ability to work under pressure.
Availability for a 24/7 shift rotation.
Desired:
5 years of experience in the networking or telecommunications field.
CCNA (Voice or Data) certification or equivalent knowledge.
Bachelors degree in Engineering Telecommunications or Information Systems.
Advanced PC skills particularly with MS Excel and Word.
Job Location:
Monthly Salary:
Posted on:
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