Nurse Manager II, L&D

Position Title: Nurse Manager II Labor & Delivery (Confidential Client)
Location: Santa Clara CA Onsite
Employment Type: Permanent

Compensation

• Salary: $239000 - $251000/yr
• Annual Bonus: 15%

Position Summary

In addition to the responsibilities below this position is responsible for leading the implementation of best practice models; leading the implementation of patient care delivery systems and practice standards in several locations; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services; facilitating collaboration with physicians outside healthcare providers and other health care team members to achieve optimal and safe patient care across the continuum; proactively monitoring resource needs in several clinical areas to ensure appropriate assignment and utilization; managing the use and maintenance of equipment supplies and medications; ensuring a safe environment for patients and employees; maintaining clinical expertise providing clinical supervision competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act The Joint Commission federal state and local requirements.

Primary Functions

Leadership & Development

• Creates and advocates for developmental opportunities for others; builds collaborative cross-functional relationships
• Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement
• Pursues professional growth; hires trains and develops talent for growth opportunities; strategically evaluates talent for succession planning
• Sets performance management guidelines and expectations across teams/units
• Fosters open dialogue amongst team members engages motivates and promotes collaboration within and across teams
• Motivates teams to meet business objectives
• Delegates tasks and decisions as appropriate; provides appropriate support guidance and scope
• Encourages development and consideration of options in decision making; fosters access to stakeholders

Operational Management

• Manages designated units or teams by translating business plans into tactical action items
• Oversees the completion of work assignments and identifies opportunities for improvement
• Ensures all policies and procedures are followed
• Partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies
• Aligns team efforts; builds accountability for and measuring progress in achieving results
• Assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate
• Communicates goals and objectives; incorporates resources costs and forecasts into team and unit plans
• Ensures matrixed resources are fulfilling service or performance requirements across reporting lines
• Removes obstacles that impact performance; identifies and addresses improvement opportunities
• Guides performance and develops contingency plans accordingly
• Influences teams and units to operate in alignment with operational and business objectives

Administrative Functions

• Manages hospital administrative functions to support patient care by negotiating timelines for action item implementation and monitoring compliance to financial commitments
• Develops and implements ad hoc reports that capture workflows and develops strategies to achieve performance targets
• Develops and guides short- and long-term operational initiatives and manages program services and/or systems
• Assumes accountability for activities across functions including workplace and patient safety human resources (recruitment selection promoting active recruitment performance evaluation and management) labor relations training and development and quality/risk management issues
• Designs continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards
• Develops procedures for preparing audit documentation information and reports
• Leads in the development monitoring and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction

Care Delivery Operations

• Manages care delivery operations and programs within a twenty-four-hours-a-day seven-days-a-week operational environment
• Develops strategic partnerships with physicians subject matter experts and service area leaders
• Oversees highly complex work streams with large program impact
• Leads the development and implementation of plans policies and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations
• Aligns direct and/or indirect patient care management solutions across departments
• Manages resources in hospital areas to ensure appropriate assignment and utilization
• Leads multidisciplinary hospital team(s) and holds team(s) accountable for performance
• Assists the design of emergency preparedness programs
• Ensures the departments emergency preparedness and recovery plans are current
• Ensures managers and staff are trained and understand expectations for during and after an emergency
• Leads project teams and/or initiatives and monitors implementation equitable distribution of resources and delivery on objectives
• Leads teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day seven-days-a-week operational environment in alignment with cost quality and clinical and utilization standards

Improvement & Technology

• Manages improvements to operations and technology processes by leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality service affordability and/or operating efficiency
• Develops and manages a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues
• Collaborates with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care
• Ensures performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives

Quality & Safety

• Ensures safe quality and standardized care delivery within a twenty-four-hours-a-day seven-days-a-week operational environment
• Drives the continuous improvement of the quality and safety of clinical practices services and operations for patients and staff
• Holds staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (Nursing Practice Act The Joint Commission federal state and local requirements) updated by governmental and regulatory agencies
• Leads the design and implementation of systems processes and methods to evaluate and improve patient care within assigned department and across the continuum of care

Must-Haves

• Minimum five (5) years of experience in patient care delivery
• Bachelors degree in Nursing (BSN) AND minimum five (5) years of experience in business operations clinical health care or a directly related field
• Minimum four (4) years of experience in a leadership role with or without direct reports
• Minimum five (5) years as a Nurse Manager or Department Manager in Labor & Delivery
• Experience working in a high-delivery Labor & Delivery setting with 400 deliveries on a monthly basis
• Registered Nurse License (California) required at hire
• Basic Life Support (BLS) required at hire
• Neonatal Resuscitation Program (NRP) required at hire

Preferred Qualifications