IT Crisis & Resilience Manager

Número da Solicitação de Emprego:113604
Horário: Full Time

The IT Crisis & Resilience Manager is responsible for safeguarding the resilience and continuity of the Global IT organization and its critical operations. The role owns the development governance and continuous enhancement of IT operational resilience ensuring that critical IT functions remain available and effective during and after disruptive IT events.

The primary focus is on situation monitoring and assessment resilience governance maturity management as well as training awareness and change initiatives - directly strengthening decisionmaking quality and leadership confidence before and during crisis situations.

Your responsibilities

• Own and steer global initiatives to enhance and sustain IT resilience and continuity across the Global IT organization and its critical IT services and assets
• Orchestrate and align key management disciplines under shared IT resilience goals
• Maintain and continuously evolve forwardlooking situation monitoring and assessment incorporating internal and external signals megatrends and strategic risks into scenarios exercises and decisionmaking
• Design and deliver IT resilience training awareness programs and exercises including lessons learned and structured change management activities
• Own and drive the continuous improvement of IT crisis and resilience capabilities leveraging maturity assessments lessons learned from exercises and real incidents and evolving risk factors to systematically enhance governance processes and organizational preparedness
• Ensure IT business continuity requirements are effectively implemented across IT services and operations
• Actively support the IT Crisis Management Lead during IT crisis response situations

Our requirements

• University degree in natural sciences computer science business or equivalent education
• Extensive experience in crisis management IT operational resilience and risk management within complex or global environments
• Strong practical expertise in applying recognized international standards and frameworks to build effective usable crisis and resilience capabilities
• Ability to adapt and apply frameworks pragmatically to organizational and business contexts
• Strong stakeholder communication and change management capabilities with proven experience influencing leaders aligning crossfunctional stakeholders and driving sustainable change in complex global IT environments
• Solid background in Business Process Management (analysis optimization and implementation)
• Sound knowledge of IT risk management with a focus on identifying assessing and mitigating ITrelated risks
• Strong analytical mindset and ability to understand complex organizational and process landscapes
• Ability to work independently while navigating a matrixbased international environment
• Strong continuousimprovement mindset with a focus on process quality and operational excellence
• Proven experience working in an agile outcomedriven environment applying Objectives and Key Results (OKRs) and iterative planning cycles to steer priorities measure progress and continuously adapt resilience and governance initiatives

DSV Global Transport and Logistics

Trabalhar na DSV significa trabalhar numa liga diferente.
Como líder global em transporte e logística estamos numa extraordinária viagem de crescimento. Vamos crescer juntos enquanto continuamos a inovar digitalizar e desenvolver as nossas conquistas.

Com cerca de 150.000 colegas em mais de 90 países trabalhamos todos os dias para oferecer serviços sólidos e satisfazer as necessidades dos nossos clientes ajudando-os a atingir os seus objetivos. Sabemos que a melhor forma de o conseguir é trazendo novos talentos novas perspetivas e indivíduos ambiciosos como você.

Na DSV o desempenho está no nosso ADN. Não trabalhamos apenas o nosso objetivo é moldar o futuro da logística. Esta ambição alimenta um ambiente dinâmico construído com base na colaboração mundial em equipa responsabilidade e ação. Valorizamos a inclusão acolhemos diferentes culturas e respeitamos a dignidade e os direitos de cada indivíduo. Se quer causar impacto ter a confiança dos clientes e desenvolver a sua carreira numa empresa com visão de futuro este é o lugar para estar.

Comece aqui. Vá a qualquer lugar

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