Senior Product Manager, Smart Security (12 month Contract)
Job Summary
Hi weareecobee.
ecobee introduced the worlds first smart Wi-Fi thermostat to help millions of consumers save money conserve energy and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment all while being part of the exciting connected home revolution.
In 2021 ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable cleaner energy products poised to revolutionize the 21st century electrical grid. Together we take pride in making a meaningful difference to the environment.
Why we love to do whatwe do:
Were helping build the world of tomorrow with solutions that improve everyday life while making a positive impact onthe planet. Ourproducts and serviceswork in harmonytoprovide comfort efficiency and peace of mind for millions of homes and businesses. While were proud of what weve done so far theres still a lot we can doand you can be part of it.
Join our extraordinary team.
Were a rapidly growing global tech company headquartered in Canada in the heart of downtown Toronto with an office in Leeds UK and remote ecopeeps in the US. We get to work with some of North America and UKs leading professionals. Our colleagues are proud to bring their authentic selves to work confident that what we do is grounded in a greater purpose. Were always looking for curious talented and passionate people to join our team.
This position is a full-time 12-month contract covering for a parental leave.
Who Youll be Joining:
Our hive headquartered in Toronto is looking for a Senior Product Manager to help lead the evolution of ecobees Smart Security business shaping how our devices and services come together to deliver a seamless high-value customer experience. Our Smart Security business is building a holistic home monitoring portfolio: doorbells cameras sensors and security services and features (including professional monitoring) that are powered by a scalable platform and ecosystem.
You will bring deep experience in building and shipping hardware products alongside a strong understanding of how those devices power differentiated service experiences. Youll partner closely with Hardware Engineering Firmware Mobile Backend Design Data and go-to-market teams to define and deliver integrated solutions that drive both customer value and business outcomes especially across activation engagement and subscription growth.
Youll operate as a senior product leader owning complex cross-functional problem spaces setting direction across devices and services and driving clarity in ambiguous high-stakes decisions. This role sits at the intersection of physical products and digital experiences requiring strong systems thinking and the ability to connect technical capabilities to customer and commercial impact.
At ecobee Product Managers are expected to operate as builders storytellers and stewards of the business: we stay deeply connected to customer needs and delivery realities we clarify and communicate the value of what were building and we take ownership for outcomes over the full product lifecycle.
For Toronto/GTA Candidates only This role follows a hybrid schedule with in-office work required on Wednesdays and Thursdays to support collaboration and flexibility to work remotely for the remainder of the week.
How Youll Make an Impact:
As Senior Product Manager at ecobee you will:
- Own and execute product initiatives focused on service growth and customer experience including onboarding conversion engagement and retention.
- Contribute to the development of integrated device service experiences ensuring hardware capabilities are effectively translated into customer value.
- Partner with cross-functional teams (engineering design data marketing) to deliver product improvements across both digital experiences and device interactions.
- Drive product discovery efforts conducting customer research analyzing data and identifying opportunities to improve the end-to-end user journey.
- Define clear product requirements and success metrics and support delivery from concept through launch and iteration.
- Analyze product performance and customer behavior to identify insights prioritize opportunities and inform roadmap decisions.
- Support go-to-market efforts including feature launches messaging and experimentation to improve funnel performance.
- Collaborate closely with device teams to understand constraints and opportunities and help shape cohesive cross-product experiences.
- Bring a strong ownership mindset proactively identifying problems proposing solutions and driving execution.
- Embody ecobees expectation that PMs are builders storytellers and stewards staying close to delivery clarifying product value and narrative and owning end-to-end outcomes across the lifecycle.
What Youll Bring to the Table:
- 47 years of product management experience with a strong foundation in digital products services or growth-focused roles.
- Demonstrated ability (or strong interest) in working across both services and devices with curiosity to learn hardware-driven product development.
- Proven experience designing launching or evolving subscription models including pricing packaging entitlements migrations renewals and lifecycle management.
- Strong cross functional leadership skills with experience partnering closely with Engineering Design Legal Finance Data and Customer Support.
- Demonstrated ability to make trade offs between customer value revenue compliance and operational complexity in subscription or services contexts.
- Strong analytical skills comfortable using data to inform decisions and measure success.
- Comfortable working in a fast-paced ambiguous environment with evolving priorities.
- Growth mindset eager to learn take on new challenges and expand scope over time as the business evolves.
- Bonus: Experience working on hardware or device-integrated products (e.g. IoT consumer electronics connected devices).
Just so you know: The hired candidate will be required to complete a background check.
What happens after you apply:
Application review.It will happen. By an actual person in Talent Acquisition. We get upwards of 100 applications for some roles it can take a few days but every applicant can expect a note regarding their application status.
Interview Process:
- Round 1:30-minute phone/video call with a member of our Talent Acquisition team
- Round 2:45-minute virtual interview with the Hiring Manager to assess background product experience and overall fit for the role
- Round 3:60-minute virtual interview with the Cross Functional team to evaluate technical depth and collaboration skills
- Final:60-min case study presentation with the leadership team to review strategic thinking product vision and problem-solving approach
Canada Applications:
Generac is committed to fair and equitable compensation practices. The salary range for this role based in Toronto ON is between $125000 CAD - $160000 CAD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills certifications and geographic location. This role is eligible for variable compensation including short-term and long-term incentives.
This position includes a comprehensive benefit package that includes medical dental and vision plans; life long-term disability flexible spending and health savings accounts accrued paid time off paid Holidays (10 for Ontario 11 for British Columbia) and RRSP retirement benefits
The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights accessibility and accommodation and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act 2005 either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future or have a question or concern about our policies please reach out to
US Applications:
Generac is committed to fair and equitable compensation practices. The salary range for this role based in Boston MA is $130000 USD - $170000 USD and Chicago IL is $115000 USD - $155000 USD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills certifications and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
This position includes a comprehensive benefit package that includes medical dental and vision plans; life long-term disability flexible spending and health savings accounts accrued paid time off 8 paid Holidays and 401(k) retirement benefits.
#LI-KS1
Physical Demands (Applicable in the USA and Canada): While performing the duties of this job the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting close vision and ability to adjust focus. Occasional travel.
Accessibility Statement (Applicable in the United Kingdom): The Company is committed to improving accessibility for employees and applicants with disabilities and to ensuring that they have the support and the tools they need to succeed. We have developed policies relating to human rights accessibility and accommodation in line with the Equality Act 2010. If you feel you need consideration of reasonable adjustments where possible relation to a disability in the application process or in the future or have a question or concern about our policies please reach out to
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
Senior IC