Warranty Executive REC (Modipuram)
Job Summary
Ensure effective resolution of all tyre-related warranty complaints balancing customer satisfaction with the companys commercial objectives.
This includes monitoring and reporting of Warranty KPIs.
Organize coordinate and track all customer complaints related to tyres ensuring timely handling and resolution. Oversee the process for scrapping adjusted tyres at REC in compliance with company policies.
Qualifications :
Academic degree / diploma in mechanical / automobile engineering (preferred)
Additional Information :
Has the ability to resolve complex and/or extensive customer complaints with respect to customer satisfaction and the commercial goals of the company.
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Full-time
About Company
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2019, ... View more