Sr. Operations Engineer, AR International Deployment

This is a highly visible role and key member of the Amazon Robotics International Deployment organization. As a Sr. Operations Engineer you will serve as a functional contributor supporting deployment planning reporting governance and cross-regional coordination across AR Internationals deployment portfolio.

This detail-oriented contributor will wear many hats working across teams at Amazon as a business liaison and as a thought partner for leadership. This individual will work closely across multiple teams including Deployment teams Finance Supply Chain Product Engineering and Operations to ensure programs are structured prioritized and tracked against plan. The candidate will shine in ambiguous situations navigating between the details and the big picture and playing a key role in owning the organizations most visible documents including: weekly monthly and quarterly business reviews annual operating plans and supporting artifacts including Plan of Record deployment intake documentation and goal tracking mechanisms.

The candidate will partner with the leadership team to develop and drive operational processes (Business Reviews Finance and Operations Goal Management) support communications programs and maintain general ownership of the organizations business cadence.

The ideal candidate influences successfully at all levels thinks strategically is a talented writer and strong organizer takes initiative and operates effectively across many teams. The right candidate will possess a process excellence background with demonstrated experience supporting large complex initiatives involving multiple technologies teams and cross-functional processes. The candidate is biased for action earns trust with stakeholders and leverages technical skills and influence to deliver data-driven results. The ability to take large complex programs break them down into manageable pieces and deliver them in a successful and timely manner is expected. Maturity high judgment negotiation skills and the ability to employ scalable mechanisms are essential to success in this role.

Key job responsibilities

- Prepare and drive weekly monthly quarterly and annual deployment business updates and plans such as OP1/OP2 QBR MBR and WBR in partnership with DPI leadership; identify potential risks and opportunities and surface insights to improve deployment health
- Standardize and scale best practices and learnings across the DPI organization
- Act as a business partner to the DPI leadership team providing insights to help shape the operational strategy of the deployment program
- Ensure implementation and execution of auditing and operating mechanisms including tracking goals escalations and forward-looking program needs
- Support headcount planning and resource allocation processes; ensure adherence to budget and headcount targets across the deployment portfolio
- Develop and maintain deployment reporting mechanisms that proactively surface capacity and demand signals; work with operational stakeholders to drive execution to plan and highlight misses with appropriate closure actions
- Assist DPI leadership in developing and delivering key communications to the broader organization including email All-Team meetings and newsletter content as it relates to deployment strategy and planning
- Align and execute agenda and topics for leadership meetings and offsites


- Bachelors degree
- Experience working under pressure in a cross-functional organization
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences including senior leadership
- Experience working with fast-moving high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in operations engineering program management or deployment execution in a technical environment

- Experience in Lean Management Six Sigma and other operations engineer tools
- Experience working with time-tracking/resource management tools
- Project Management Professional (PMP) or equivalent certification
- Experience developing and maintaining operational reporting mechanisms dashboards and business review documents

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