Resourcing and Workload Planning Manager

Contract: Perm & Full Time
Location: Nottingham
Recruitment Partner: Jim Trussler

Are you ready to make a significant impact in a dynamic environment As the Resourcing and Workload Planning Manager at Boots youll play a pivotal leadership role in ensuring our stores have the right clinical resources at the right time. This is a permanent position based in Nottingham where youll balance customer demand colleague capacity and cost working closely with retail leaders to support excellent patient care.

What Youll Be Doing:
In this senior role within Boots Opticians reporting into the Head of Retail - England you will lead a high-performing resourcing and workload planning function.
Your responsibilities will include:

• You will line manage a team of deployment leads resourcing administrators and analysts providing strong leadership across both fieldfacing and central teams.

• Managing clinic volumes costs and locum rates alongside maintaining strong oversight of the locum database and external supply market.

• Youll also be accountable for workload planning decisions that affect stores and customers

• A key part of the role is leading the implementation of future workload and communication platforms creating a single source of truth for store activity

What Youll Need to Have (Our Must-Haves):

• Strong experience in resourcing workforce planning or operational planning in multisite retail or clinical environments.

• Proven ability to plan budget and control costs effectively.

• Ability to balance customer service operational capacity and financial performance

• Excellent stakeholder management and analytical skills.

• Experience leading and developing teams managing performance remotely.

It Would Be Great If You Also Have:

• Experience within optical healthcare or highly regulated retail environments.

• Knowledge of the UK opticians employment and locum market.

• Experience working closely with Finance HR and central support functions.

• Background in workload modelling or capacity planning at scale.

• Experience implementing enterprise planning or workforce platforms.

• Understanding of store operations and the realities of frontline retail delivery.

Where Your Brilliance Can Take You:
At Boots Opticians we believe in nurturing talent and providing opportunities for growth. Youll have the chance to develop your career in a supportive environment that values your contributions and encourages continuous learning.

Why Join Us
At Boots we work every day to build a brilliant workplace for our people enabling them to make a difference for our customers and colleagues. Youll enjoy a range of benefits including:

• Boots Retirement Savings Plan (up to 12% company contribution)

• Generous employee discounts for you and a family member

• Enhanced maternity/paternity/adoption leave pay

A Bit About Us:
Were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. When our people feel valued and included they thrive.

Whats Next
If youre ready to take the next step in your career wed love to hear from you! Apply now and our team will be in touch to discuss the next steps. Were open to discussing part-time and job share options and were happy to provide reasonable adjustments to support you throughout the application process.

Be brilliant with Boots.

#SeeWhatsPossible