Sr. Practice Assistant
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Job Location:
Waltham, MA - USA
Hourly Salary:
$ 19 - 27
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Make a Meaningful Impact at the MGB Cancer Institute in WalthamJoin our team at the Cancer Center in Waltham where every role contributes to improving the lives of patients and families facing cancer.
As part of our administrative team youll play a vital role in supporting the daily operations of a multidisciplinary oncology practice. Youll work closely with physicians nurse practitioners and support staff to ensure a seamless experience for patientsfrom check-in to follow-up.
Essential Functions
-Perform routine administrative and clerical duties relating to a busy clinic setting. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record.
-Acts as Super User for scheduling registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling schedule changes/blocking) at more advanced competency level.
-May be required to accept co-payments. Handles screens and/or takes messages related to prior authorizations provider questions prescription refills and test results.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Experience
-Office experience 3-5 years required
Knowledge Skills and Abilities
- Strong technology and MS Office skills Advanced Outlook Word Excel PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing copying scanning printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents to correspond and communicate with others clearly and effectively (including composing/editing e-mail memos and letters) and to take complete and accurate messages.
- Managing ones own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively follow established protocols and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.37 - $27.71/HourlyGrade
4EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
