Assistant Store Manager (Full Time) Oklahoma City, OK

At Johnny Was our mission is to inspire free-spirited optimism through beauty authenticity comfort and artistic expression. California Dreaming the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview:

The Store Manager will serve as both a brand ambassador and a dynamic business leader dedicated to delivering elevated experiences for both clients and the internal team. This individual will play a critical role in supporting the Store Manager to build and develop a high-performing sales team ensuring the store is equipped to provide exceptional service at every touchpoint.

The Store Manager will drive the success of the business by coaching and leading a diverse team of sales professionals fostering a culture of accountability collaboration and client-centric partnership with the Store Manager they will leverage key business insights to inform strategy and performance.

Business Attributes

• Ability to meet and exceed store sales plan
• Assist Store Manager in staffing the store and developing a high-performing best-in-class team
• Demonstrates strong business acumen utilizing all tools/support available within the framework of the business partnering with the Store Manager to drive topline results
• Act as a brand ambassador in the local market/mall to drive brand loyalty and business
• Understands and uses all retail systems and reporting tools
• Maintain support and enforce company operations standards and practices ensuring compliance and clear communication of all pertinent information to the team.
• Develops a culture of trust integrity and excellence by modeling professionalism and setting clear performance expectations

Leadership & Development Attributes

• Coach develop and motivate the sales team to meet performance goals through ongoing feedback and support escalating performance concerns to the Store Manager.
• Lead the sales team by example through sales efforts and customer service on the salesfloor to increase profitability. Commitment for delivering results; actively aware of personal and store metrics and achieves goals
• Model and enforce dress code compliance
• Ensure that customer and employee experience are prioritized over workload or tasking
• Demonstrate confidence when leading the team and managing the store. Takes initiative; has a high level of ownership and accountability for results both personally and as a team
• Contribute to long-term growth by recruiting high level candidates and maintaining and developing a store team of associates able to meet service and sales goals

Client Experience

• Cultivate an inviting atmosphere that makes every client feel genuinely welcomed engaged and deeply valued
• Develop a client engagement mindset with the purpose of building long lasting relationships
• Leverage data tools and key metrics to drive business results while increasing client retention and cultivating long-term loyalty
• Provide a personalized and positive in-store experience by delivering excellent service taking a solution-oriented approach to client inquiries and efficiently handling all transactions and returns
• Demonstrates leadership by playing an active role on the salesfloor

Requirements:

• Minimum of 2 years of sales management experience in luxury retail or related field
• Bachelors degree in a similar field is preferred but not required
• Ability to analyze selling reports identify business trends and react quickly to the needs of the business
• Excellent communication skills and the ability to lead a diverse team
• Strong understanding of luxury fashion trends and visual merchandising
• Ability to work retail hours including days nights weekends and special events
• Bending/stooping/kneeling required
• Able to lift up to 50 lbs.

What happens next
If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race color sex gender gender identity gender expression religious creed sexual orientation pregnancy national origin ancestry age military and veteran status marital status physical or mental disability protected medical condition genetic information reproductive health decision-making lawful off-duty use of marijuana any other characteristic protected by law or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application please contact the location you are applying to or contact us at 1-.

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