Business Operations Manager, Incubation, East North America

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments finding cures and pioneering the path from lab to life while championing patients every step of the way.

Learn more at are searching for the best talent for Business Operations Manager Incubation East North America to be located in New Brunswick NJ or Cambridge MA.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose: Johnson & Johnson is recruiting a Business Operations Manager Incubation ENA. As a leader in innovation Johnson & Johnson External Scientific Innovation (ESI) is enabling and empowering innovators to create and accelerate the delivery of life-enhancing health solutions to patients around the world. Johnson & Johnson External Scientific Innovation (ESI) leverages its global network of open innovation ecosystems to support emerging companies with resources experience partnerships and venture connections across a broad healthcare spectrum including pharmaceutical and medical technology sectors.

The Business Operations Manager is responsible for leading and supporting sourcing portfolio management and for developing monitoring and analyzing KPIs across all operational areas. This role will help drive key initiatives and strategic long-term goals through scheduled tracking and reporting to create visibility of these metrics across the organization. As part of a small and focused team each person working at Johnson & Johnson plays a critical role.

The Business Operations Manager will be responsible for ensuring customer satisfaction through the effective management of day-to-day Business Operations accountable for planning organizing and providing timely responses to inquiries and resolving issues. The Business Operations Manager will work in partnership with the Sr. Director of Incubation ENA and the Global Sr. Director of Strategy & Operations to support the mission of ESI including but not limited to compliance budget management and this role the Business Operations Manager is responsible for engaging in a cross-functional team and supporting operational and financial compliance.

You will be responsible for:

• Portfolio & partner operations
  • Support the Sr. Director of Incubation ENA in managing relationships with portfolio companies and partner incubators.
  • Maintain JFORCE and other systems with uptodate portfolio data and milestone progress.
  • Track and report on partner incubator portfolios and drive SME engagement.
  • Ensure incubator agreement obligations are met; oversee onboarding offboarding contracts and internal tools.
• Virtual Engagement Program
  • Lead endtoend design development launch and iteration of a virtual engagement program serving ENA and crossregional audiences.
  • Define program strategy goals target audiences roadmap and KPIs.
  • Create content frameworks and engagement flows (live events on demand content workshops cohorts community forums) and design participant journeys and personalization tactics.
  • Plan and execute virtual events and webinars and deliver networking and investor engagements in partnership with the Sr. Director of Incubation ENA.
• Finance & commercial operations
  • Lead budgeting forecasting and site P&L management to meet financial targets and ensure healthy cash flow.
  • Integrate cash flow and income impacts into business decisions; drive operational efficiencies to meet 2026 targets.
  • Ensure timely membership fee collection nonPO expenses manage payment terms and maintain 100% financial compliance.
  • Oversee payment processing and financial forecasting to support business planning.
• Operational standards governance & compliance
  • Implement and maintain policies procedures processes and governance controls to ensure efficient effective and compliant operations (including HCC and audit requirements).
  • Define track and enforce process controls; monitor KPIs and adjust controls to meet objectives.
• Data reporting & analytics
  • Develop and apply ITbased systems and analytics to analyze datasets forecast inquiries/applications and support decisionmaking.
  • Resolve data issues across systems to ensure timely accurate reporting; improve data capture and longterm sustainability of processes.
  • Define critical success factors and KPIs; build dashboards and produce routine and adhoc reports trend analysis and rootcause insights; translate findings into actionable recommendations.
• Continuous improvement & market insight
  • Capture feedback from startups and stakeholders; assess competitor incubator programs and market trends.
  • Use data and analytics to propose and implement initiatives that leverage technology to streamline processes increase efficiency and strengthen accountability.
• Stakeholder engagement & partnerships
  • Build and maintain strong relationships with portfolio companies partner incubators and internal operational leaders; align activities to stakeholder goals.
  • Collaborate with internal teams to assess and prioritize opportunities and manage operational components of thirdparty partnerships in ENA.
  • Proactively engage with crossregional teams and represent the program at external events as required.

Qualifications/Requirements:

Education: Minimum of a bachelors degree in business finance or a related field is required.

• Experience: Minimum of 5-8 years in the life sciences industry including at least 5 years in business development sourcing and data management.

• Technical Skills:
  • Advanced proficiency in MS Excel (Macros Pivot Tables VLOOKUP PowerPivot) and experience with Power BI.
  • Advanced proficiency in MS PowerPoint.
  • Familiarity with Salesforce is required.
• Analytical Expertise: Strong analytical and problem-solving skills with the ability to generate actionable insights through data visualization.
• Attention to Detail: Keen attention to detail and a proactive approach to investigating anomalies.
• Project Management: Preferred experience in project/process management vendor management and budget oversight.
• Communication: Excellent written and verbal communication skills with a collaborative mindset.
• Personal Attributes: Self-motivated adaptable and able to prioritize effectively in a fast-paced environment. Strong leadership and independent thinking skills.

The expected pay range for this position is $117000 to $201250.

The Company maintains highly competitive performance-based compensation programs. Under current guidelines this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/ performance year. Bonuses are awarded at the Companys discretion on an individual basis.

• Subject to the terms of their respective plans employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short and long-term disability business accident insurance and group legal insurance.
• Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Companys long-term incentive program. Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:
  • Vacation 120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year
  • Holiday pay including Floating Holidays 13 days per calendar year
  • Work Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave 80 hours in a 52-week rolling period10 days
  • Volunteer Leave 32 hours per calendar year
  • Military Spouse Time-Off 80 hours per calendar year

For additional general information on company benefits please go to: job posting is anticipated to close on March 14 2026. The Company may however extend this time-period in which case the posting will remain available on to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

Additional Description for Pay Transparency:

Manager