Supervisor, Costing

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The work for this position is completely remote anywhere in the United States except Hawaii or United States Territories.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee daily Costing and Purchase Order Confirmation operations ensuring timely PO confirmations and resolution of costing discrepancies identified by Accounts Payable.

• Lead the resolution of vendor disputes related to costing discrepancies ensuring accurate outcomes and timely communication.

• Ensure accurate and current item pricing and cost data is maintained within forecasting and demand planning systems.

• Plan prioritize and delegate work tasks to ensure proper functioning of the team.

• Manage service level agreements (SLAs) for multiple work units to ensure reliability and accountability.

• Partner with and provide data to leadership to manage staffing needs within the department budget including staffing to workload volumes promotions merit increases equity increases and overtime as applicable.

• Build and foster a collaborative network with stakeholders to strengthen alignment share best practices and drive communication.

• Monitor and report on key performance indicators (KPIs) to drive operational excellence and meet service expectations.

• Ensure the quality accuracy and ongoing integrity of core processes procedures and documentation.

• Resolve complex escalations related to pricing service levels and accuracy communicating resolutions to stakeholders within established timeframes.

• Partner with third party and managed services providers to support process reviews training staffing needs issue resolution and continuous improvement initiatives.

• Recruit onboard and train new associates as needed.

• Provide regular feedback to associates and develop top talent while embracing our core values.

• Provide coaching best practice sharing and identify developmental needs on an individual basis.

• Ensure expectations both quantitative and qualitative are set and reviewed on an on-going basis. Participate in regular performance review discussions as needed.

• Foster an environment of accountability and celebrate successes. Ensure associates are set up for success in all aspects of their role including their development for future roles.

• Ensure established training protocols are delivered for cross-training support work and standardized processes for absorbing new work into the shared services model.

• Motivate teams and set aspirational goals through departmental leadership meetings and one on one communications.

• Ensure compliance with legal and company policies regarding hiring performance evaluation termination and related leadership functions.

• Provide leadership support and other duties as assigned by the Manager.

SUPERVISION:

• No Direct Reports

• Provides oversight for 5075 managed services associates and ensures effective workload distribution.

RELATIONSHIPS

• Internal: Frontline leaders and managers in AP HR Finance Logistics Replenishment etc.

• External: Suppliers & Managed Services team members.

WORK ENVIRONMENT

• Remote: This role is fully remote and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

• Three (3) years experience supervising or leading exempt and/or non-exempt employees required.

• Three (3) years experience costing or replenishment required.

• High level proficiency with Microsoft Office; (Excel Word Outlook PowerPoint) understands formulas; Outlook: schedules meetings manages calendar.

• Experience operating in a high-volume metric-driven environment including ownership of service levels accuracy targets and process adherence required.

• Strong financial acumen desired.

• Strong communication and interpersonal skills to work effectively in a dynamic team-oriented environment and interact with a variety of associates (all levels) external customer and vendor community in a supportive positive manner.

• Strong attention to detail flexibility to follow through on commitments and to work within an environment of changing priorities.

• Ability to interpret data and translate into actionable steps while helping to drive a culture of continuous improvement with focus on department goals.

• Strong problem solving analytical skills ability to think creatively and develop innovative solutions.

• Demonstrated ability to effectively communicate and conduct presentations.

EDUCATION

• Bachelors degree or a combination of education and experience equivalent to a bachelors degree such as: Four (4) years experience in one of the following: costing replenishment customer/vendor agreements pricing analysis and/or auditing.

CERTIFICATIONS/TRAINING

• N/A

LICENSES

• N/A

PREFERRED QUALIFICATIONS

• Experience in one of the following: customer/vendor pricing agreements pricing analysis and/or auditing

• Strong financial acumen

This role will also receive: annual incentive plan bonus

Benefits for this role may include health insurance pre-tax spending accounts retirement benefits paid time off short-term and long-term disability employee stock purchase plan and life insurance. To review available benefits please click here: depends on relevant experience and/or education specific skills function geographic location and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

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