North America Transportation Operations

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Role Overview

North America Transportation Operations Manager overseeing transportation activities to ensure shipments are delivered timely and safely. This role requires working in a complex matrix organization including but not limited to strong collaboration with business partners distribution centers manufacturing sites control tower procurement trade operations planning finance and quality. Subject matter expert supporting core teams in route optimization mode conversion shipment consolidation and network changes while ensuring quality and compliance. The manager must be a team player working with a global network to support our operational efficiency.

Key Responsibilities

• Develops and implements transportation strategies that are closely aligned with organizational objectives focusing on efficiency cost-effectiveness and business partner satisfaction. This involves regular review and adjustment of transportation plans to respond to changing business needs and external factors.

• Monitors and analyzes performance metrics including budget versus actual expenditures and service quality indicators to identify areas for improvement and implement corrective actions. This continuous improvement process is essential for maintaining high standards and achieving operational excellence.

• Manages relationships with transportation suppliers to obtain optimal services. The manager also ensures suppliers comply with organizational standards and requirements while supporting procurement activities.

• Acts as a regional representative on the global crisis management team providing essential support during emergencies and ensuring clear timely communication across levels of the organization. The manager is instrumental in executing crisis response strategies helping to minimize disruptions and safeguard operations.

• Leads by example maintaining high standards of professionalism and customer service. The manager mentors and motivates team members fostering an environment of respect accountability and continuous learning.

Job Qualifications

• A bachelors degree in logistics supply chain management or a closely related discipline is required. Advanced degrees or professional certifications in transportation or supply chain management are advantageous and demonstrate a commitment to professional growth.

• Experience in transportation operations within the healthcare sector is preferred as this industry requires specialized knowledge of regulatory compliance patient safety and sensitive material handling.

• Demonstrated leadership abilities including the capacity to manage inspire and develop diverse teams across multiple locations and functions. Previous experience as a team leader or supervisor in a transportation environment is highly valued.

• Outstanding organizational skills adeptness in problem-solving and effective communication are essential. The manager must be able to prioritize tasks resolve conflicts and convey information clearly to different audiences both internally and externally.

• Ability to respond confidently and effectively to critical situations including supporting crisis preparedness and response initiatives. The manager should have experience in risk management and contingency planning to ensure resilience in transportation operations

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