Bookie (Sportswriter) Full Time and Part Time

Starting Wage: $17.15/hr

Company Standards

At Angel of the Winds the Worlds Friendliest Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming Engaged Accountable Customer Experience and Team. We have a commitment to understand define and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

• Greets and interacts with guests in a friendly professional and attentive manner
• Handles complaints and difficult situations in a calm and patient manner
• Responsible for sharing up to date information on relevant sporting events with guests
• Communicate and promote our menu of sports race & keno betting options to customers
• Accepts verifies and writes sports race & keno tickets for customers
• Knowledge of all sporting events and teams that can be wagered in the Sportsbook
• Maintains accurate ticket and cash transactions
• Follows all department and casino policies procedures and regulations as required
• Participates in special events promotions and tournaments as requested
• Assists with other departments when needed
• Help to create a fun and consistent working environment for the team
• Has the drive and enthusiasm for own development
• Ensures high standards shows initiative proactivity and professionalism
• Ability to follow procedures correctly
• Ensures compliance with Tribal State Federal and NIGC regulations
• Work nights weekends and holidays as required
• Performs other duties as assigned

Qualifications

• Exceptional guest service skills required
• Minimum of 6 months prior experience working with the public in a cash-handling environment is required
• Proven ability to handle cash accurately is required
• Prior experience as a Sports Book Writing is preferred

Certificates Licenses Regulations

• Must be able to obtain and maintain a Class A/III gaming license from the Stillaguamish Tribal Gaming Agency and Washington State

Physical Demands and Work Environment

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement with the ability to stand and/or walk for an entire shift. This is a 24 hour 7 days a week work operation.