Sr. Site Technical Manager, Device Postponement Operations (DPO)

At Amazon Devices & Services we imagine the future and then create it. Join brilliant minds to build new categories of technology that become part of everyones everyday life. Together we create connected experiences that transform lives communities and the world with our work.

The Senior Site Technical Manager (STM) is responsible for qualification and validation of assembly test and pack out processes for Amazons Devices Products in a multi-product automation-focused factory. STMs troubleshoot and resolve technical material and process issues oversee assembly and packout processes drive cost process and yield improvements. STMs apply lean methodologies support site acceptance testing (SAT) and DFx (Design for Automation Manufacturing Cost). STMs work closely with Amazons Contract Manufacturer (CM) and Amazons product design and automation engineers.

Key job responsibilities
As Senior STM you:

-Lead Identify Expedite and Resolve all technical operational material and quality compliance issues for product final configuration and packout processes in the supplier factory;
-Ensure the CMs consistent execution of factory assembly and packout processes to meet established quality protocols;
-Review and approve the CM engineering teams standard operating procedures assembly process line qualification line balancing process yield improvements;
-Identify required assembly & test fixtures for new and existing products;
-Identify and drive continuous quality improvement and cost reduction goals.



A day in the life
The STM will be actively engaged in managing the factory and its processes to ensure products are packed out on time and at or above the high Amazon quality bar. The STM will be on the factory floor working with suppliers and operators monitoring the performance of packout lines and identifying ideas for continuous improvement. As new programs are introduced to the site the STM will play a key role in identifying the quality and manufacturing processes to aid in scoping work and cost. And as issues arise the STM will be the key leader to bring together all the technical resources needed to quickly diagnose triage contain fix and restore services to enable the site to meet its on-time delivery goals.

About the team
Device Postponement Operations (DPO) is Amazon Lab126s team responsible for in-region postponement customization and pack-out of Amazons innovative devices. We finalize the assembly of devices using automated assembly and pack-out lines so that Amazon can customize products to meet just-in-time demand. We enable Amazon to deliver very quickly to our customers the right configuration of a product at low cost and high quality.

Amazons Lab126 began in 2004 as a subsidiary of Inc. originally creating the best-selling Kindle family of products. Lab126 have produced groundbreaking devices like Fire TV the Echo Family of products and Astro. We deliver delightfully unique Amazon experiences giving customers instant access to everything digital or physical.


- Bachelors degree in Industrial Mechanical Civil Engineering or other related discipline
- Manufacturing knowledge and relevant work experience in Supplier Quality Product Quality or Product Reliability
- National Examination Board in Occupational Safety and Health (NEBOSH) National General Certificate or Diploma
- Demonstrated experience with lean and quality concepts tools and methods such as 8D DOE COE FMEA fishbone diagrams 5Whys etc. lean-six sigma and kaizen events
- Experience as on-site lead for high-volume manufacturing and packout leading issue resolution and assembly and process development and qualification

- Masters degree in Industrial Mechanical or Mechatronics
- Technical PM or Operations PM experience as on-site lead for high-volume manufacturing and packout leading issue resolution and assembly and process development and qualification
- Several years experience in operations working with and managing OEM/CM suppliers throughout the product life cycle from Concept to EOL

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