Sr. Associate, Strategic Implementations

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.

About This Role:

Key Accountabilities:

Develop and manage strategies that are specific to process improvement onboarding of new platforms and effective program management. Develop efficient strategies to accelerate timelines and growth.

• Use depth of knowledge in Bank and Marketing areas to enhance process and solve complex problems.
• Lead as a Point of Contact and Subject Matter Expert for each project completed to increase efficiency.
• Understand all data points in procedures and ensure new process encompasses all impacted areas.

Creative Execution Strategy Establish processes and procedures for onboarding and maintaining creative in an efficient and lean manner to decrease time to market and decrease areas for errors.

• Execute creative set up in Naehas for Direct Mail Customer Management Email and Alt Channels (where applicable)
• Ensure accuracy and quality of onboarding through proofing approvals and sign offs
• Be the subject matter expert on BAU creative and efficiencies across the organization and work closely with counterparts.
• Accountable for customer facing accuracy

Cross Functional Working Relationships (CFWR):

• Lead cross-functional teams
• Understand and follow governance process around compliance
• Work with peers in business unit and across business units to implement and track strategies
• Communicate new process and procedures to department and train accordingly
• Provide input to cross-functional teams to enhance team effectiveness; identify and recommend opportunities and provide input on the enhancement of technology systems policy and procedures to be best in class.

Compliance: Understand and comply with bank policy laws regulations and the banks BSA/AML Program as applicable to your job duties.

• Complete compliance training and adhere to internal procedures and controls as required.
• Report any known violations of compliance policy laws or regulations.
• Report any suspicious customer and/or account activity.
• If applicable ensure direct reports meet the above requirements and take action to address employee performance issues.

Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance in alignment with departmental/divisional policy.

The Ideal Candidate for This Role:

Knowledge Skills Education Experience and Physical Qualifications (if Required by Work of Role)

• 5 years bank experience with knowledge of processes preferred
• Bachelors degree or related experience preferred
• Microsoft office experience
• Knowledgeable of in marketing policies and procedures project management skills
• High attention to detail
• Create and Execute BAU catalog of creative
• Strong experience in quality control practices
• Ability to prioritize work load work diligently organized detail-oriented.
• Able to act with urgency and follow through in sometimes stressful situations for problem identification/resolution.
• Travel is required. Potentially 2-3X/quarter single day and/or overnight stays

Compensation:

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.

Work Environment:

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:

• Medical Dental Vision Insurance

• 401k With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: additional information regarding compensation and benefits e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download EEO is The Law Self-Print Poster

Click here to download EEO is The Law Supplement for Federal Contractors

Click here to download EEO is The Law GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.