Phlebotomist II

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Replacing 0.8 FTE Phlebotomist who transitioned to Perdiem status.

Job Summary

Summary
Responsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision identifying and resolving common issues independently. Provide effective training and education to new employees and students as assigned.

Does this position require Patient Care
Yes

Essential Functions
-Obtains quality blood samples using a variety of phlebotomy methods for all age groups.

-Ensures accurate patient identification quality specimen labeling processing handling and transportation of specimens.

-May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.

-Communicates effectively with patients and patient care teams explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.

-Troubleshoots and resolves specimen order and common operational issues within the work area.

-Provides some training and education to new staff and students.

-Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.

-Works fluently with computer programs and systems and complies with HIPAA regulations.

-Performs other tests administration and specimen collection as assigned.

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree
No

Licenses and Credentials
Phlebotomy Technician National Certification - Generic - HR Only preferred Class D Passenger Vehicle Drivers License State License - Generic - HR Only preferred

Experience
Experience in phlebotomy 1-2 years required

Knowledge Skills and Abilities
- Demonstrates proficiency in proper collection methods and proper processing of all specimens including correct tube selection volume and stability requirements.
- Possesses good written and oral communication skills the ability to prioritize work manage time wisely and adjust to changes in work volumes and projects.
- Superior customer service skills with the ability to show empathy and respect for patients privacy and autonomy.
- Demonstrates problem-solving skills and can manage complex patient collections.
- Works independently and collaborates effectively within a team actively partnering with team members by fostering a collaborative work environment and respecting individuals with varied experiences and perspectives.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Onsite

102 Endicott Street

32

Regular

Day (United States of America)

Pay Range

$20.84 - $29.79/Hourly

Grade

4

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework