Strategic Business Manager Commercial Operations

Work Schedule

Environmental Conditions

Job Description

Location: East Coast Remote

Thermo Fisher Scientifics Large Molecule Business Unit (LMBU) is a global Contract Development and Manufacturing Organization (CDMO) supporting customers in bringing biologic therapies to patients. The Sr. Manager Commercial Systems and Strategy is a key leader within the Commercial Operations Office responsible for designing operating and continuously improving the systems planning processes and capability frameworks that enable disciplined commercial execution across the BU.

This role serves as a hands-on owner and integrator of enterprise planning demand planning and commercial capability development. The Sr. Manager ensures commercial inputs are structured credible and actionableand that teams are trained aligned and enabled to execute consistently at scale.

How will you make an impact

You will translate strategy into execution by ensuring the Large Molecule BU has clear planning mechanisms integrated demand signals and well-trained commercial teams. Your work will improve forecast reliability strengthen alignment between commercial and operations teams and increase adoption of standard tools and processes. Success in this role is measured by planning quality system effectiveness and organizational capability not individual deal outcomes.

What you will do:

Enterprise Planning (LRP AOP & Strategic Cycles)

Support and execute the commercial components of Long Range Planning (LRP) Annual Operating Plan (AOP) and strategic planning cycles

Develop and maintain planning templates assumptions calendars and governance mechanisms

Consolidate and validate commercial inputs to ensure consistency accuracy and alignment with BU strategy

Partner with Finance Sales and Business Management to translate strategy into executable plans and targets

Prepare planning outputs analyses and insights for leadership reviews

SIOP & Demand Planning Enablement

Own commercial inputs into SIOP and demand planning processes

Structure demand signals to ensure they are credible timely and aligned with operational planning needs

Partner with Supply Chain Operations and Finance to improve alignment between demand forecasts and capacity planning

Identify gaps risks and variability in demand signals and recommend mitigation actions

Support continuous improvement of demand planning tools cadence and governance

Commercial Systems & Data Enablement

Support the commercial systems roadmap ensuring tools effectively enable planning forecasting and performance tracking

Serve as a functional expert for commercial planning and forecasting systems

Partner with IT and enterprise teams to improve system usability data quality and integration

Develop standard reports dashboards and analytics to support decision-making

Training Learning & Capability Development

Design and deploy role-based training for commercial systems planning processes and governance standards

Develop onboarding materials standard work documentation and learning pathways for commercial-facing roles

Partner with functional leaders to assess capability gaps and prioritize development initiatives

Promote consistent adoption of tools processes and best practices through structured learning and reinforcement

Continuous Improvement & Change Support

Identify opportunities to simplify standardize and improve commercial planning and execution processes

Support change management for new systems processes and planning approaches

Track adoption effectiveness and benefits realization for commercial initiatives

Cross-Functional Collaboration

Act as a day-to-day integrator across Commercial Operations Business Management Sales Finance and Operations

Ensure clear communication of expectations timelines and standards across planning and execution activities

Escalate risks and misalignment early with data-driven insights and recommendations

How you will get here:

Education

Bachelors degree in business finance engineering or scientific discipline required

MBA or advanced business degree preferred

Experience

810 years of experience in commercial operations business management finance supply chain or enterprise planning roles

Experience supporting or leading planning cycles (LRP AOP) and/or SIOP processes

Experience in pharmaceutical biotechnology or CDMO environments preferred

Demonstrated experience working in matrixed cross-functional organizations

Knowledge Skills Abilities

Strong understanding of enterprise planning demand planning and commercial operations

Systems-oriented thinker with comfort working in planning and forecasting tools

Highly organized with strong attention to detail and follow-through

Analytical mindset with ability to translate data into insights

Effective communicator able to influence without formal authority

Comfortable operating between strategy and execution

Passion for building scalable processes tools and organizational capability

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

Manager