Partner Account Manager Asia

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

This role is a strategic hybrid designed to scale Docusigns footprint across Asia through a Services-First partner ecosystem. You will spend 70% of your time transforming our Asia reseller base from transactional vendors into sophisticated service providers capable of delivering high-value implementation and advisory services. The remaining 30% of your focus will be dedicated to orchestrating our Microsoft Go-To-Market (GTM) motion driving co-sell success and deep integration within the Microsoft Cloud stack.

This position is an individual contributor role reporting to the Sr. Director Channel Resell.

Responsibility

• Identify high-potential resellers in Asia and transition them into Service-Ready partners

• Guide them in building dedicated Docusign practices that offer implementation API integration and change management

• Assist partners in developing and productizing their own branded service catalogs (e.g. Quick-Start implementation packages or industry-specific workflow automation)

• Lead technical and consultative training sessions across Asia to ensure resellers can deliver high-quality customer outcomes that drive long-term retention

• Assist to identify and onboard new resellers in key markets (ASEAN India Greater China Korea) who possess strong existing service capabilities in ERP CRM or HCM ecosystems

• Shift partner KPIs from pure license volume to Services-to-License ratios and customer satisfaction (CSAT) scores

• Execute the Docusign x Microsoft GTM strategy across Asia aligning with Microsofts regional field sales teams to drive joint opportunities within Azure M365 and Dynamics 365

• Enable Asia resellers to leverage Microsoft incentives and the Azure Marketplace to streamline procurement and maximize deal size

• Act as the primary point of contact for Microsofts Partner Development Managers (PDMs) in Asia to ensure Docusign remains the preferred e-signature and agreements intelligence partner in their cloud deals

• Drive quarterly business reviews between partners and sales counterparts

• Promote Better Together use cases specifically focusing on Docusign integrations with Microsoft Teams SharePoint and Power Automate

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree in Business Marketing or a related field

• 10 years in Partner Management Channel Development or Consultative Sales in the Asia technology sector

• Proven track record of developing service-led business models within a reseller or distributor network

• Demonstrated experience working with or within the Microsoft partner ecosystem (MCPP) and a solid understanding of Microsoft Marketplace and Co-sell motions

• Proficiency in English
  

Preferred

• Deep understanding of the business cultures and regulatory environments across various Asian markets

• Experience in Professional Services or Systems Integration (SI) environments is highly preferred

• Excellent negotiation and presentation skills; ability to influence senior stakeholders at both resellers and Microsoft

• Fluency in one or more Asian languages

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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