Strategic Resource Manager

POSITION SUMMARY:

The Strategic Resource Manager (SRM) plays a vital role in the growth and development of our sales culture in the Los Angeles / Orange County (LAOC) region of HUB International. The SRM reports to the Lead SRM. Additionally the SRM works hand in hand with the sales enablement team located at HUB corporate headquarters in Chicago to deliver ongoing sales initiatives product roll outs and ongoing training.

The SRM promotes HUB Internationals creative and administrative marketing solutions to help generate new business and increase client retention. The SRMisresponsible for educating the internal HUB team as well as clients on the tools & resources that we have to offer while finding innovative ways to showcase our unique capabilities.

POSITION RESPONSIBILITIES:

Administrative

• Work collaboratively with others to achieve goals;

• Support the Sales Enablement team in overall initiatives

• Establish and maintain positive working relationshipsinternally and externally to achieve the goals of the LA/OC Regions Senior Leadership Team and the organization.

• Manages development of lead lists request for proposals (RFPs) presentations benchmarking reports sell sheets and any additional sales or marketing collateral on an as need basis

• Work with SRMs regarding data needed for acquisition onboarding efforts and data imports to our CRM system;

• Administrator of SRM/Sales tools & resources

  • Includes adding / deleting users

  • Management of training for internal team / external clients

  • Responsible for any upgrades / changes in tools and will relay information/host trainings on these to the greater group

  • Reporting

  • Troubleshooting

  • Tracking Utilization of Products

• Serves as a generalproblem solver and navigator for employees looking for HUB resources

Marketing

• Will be subject matter expert of all sales & marketing related tools and resources provided by HUB

• Support corporate Marketing & Communications as well as the Regional Marketing Team in the creation of and execution of advertisements microsites email blasts etc.

• Become the subject matter expert of Amplify (internal social media tool) and offer trainings and support for team on product

• Execute needs via Workfront as needed

• Support Producers in growing their social media presence via LinkedIn / Twitter

• Create presentations ads flyers sales sheets placemats event invites event registrations landing pages etc. as needed

• Manages Hub LAOC participation at tradeshows conferences on-site client events (i.e. open enrollment events) etc.

Technology Tools and Resources

• Will become a subject matter expert of the HUB Customer Relationship Management (CRM) software database management tool (CORE)

• Support all technology tools and resources

  • Manage the onboarding/access to tools

• Serves as the main point of contact for needs / training for the HUB intranet system (Seismic) assisting with navigation and training of site to HUB employees in the LA/OC region

• Test and/or vet new technologies and applications to support sales enablement & SRM team

Factors for Success

• Bachelors degree from an accredited university preferred

• 3-5 of relevant job experience

• Previous experience working in a position focused in sales or marketing

• Ability to work in a team environment that is cross-functional

• Professional credible and detail oriented with a high sense of urgency

• Comfortable working in a fast-paced setting with proven ability to take initiative

• Provenorganizational skills (master of multi-tasking) with an inherent sense of urgency

• Sales support mentality/desire to win/ability to understand numbers and communicate them effectively

• Be a persistent creative problem solver

• Competent and comfortable with technology

• Ability to effectively present information in easy to digest formats to team leadership and sales teams

• Understand business needs and know how to create the processes and tools to manage them.

• Creative critical thinker and problem solver breaking complex issues into simple solutions

• Demonstrated oral and writtencommunication skills with the ability to effectively interactwith customers sales teams and technical resources

• Experience working in customer service or position focused in customer relationship skills

• Demonstrated computer proficiency withMicrosoft Office Suite products Advanced Excel Skills including V-Lookups Macros Power Query suggested

• Experience with managing or utilizing client relationship management (CRM) software; Dynamics 365; PowerBi; PowerAutomate; Excel; and PowerPoint

• *Position can be remote (home-based) or hybrid (2-3 days in-office)

• The expected salary range for this position is $64480 to $85000 andwill be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disabilityinsurance FSA HSA and 401(k) accounts paid-time-off benefits and eligible bonuses equity and commissions for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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