Product Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillars Electric Power Division (EPD) offers integrated solutions parts and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe including providing back-up power to hospitals providing emergency power when natural disasters strike and supporting critical infrastructure for data centers municipalities and more. With a rich history of more than 95 years in the electric power business our team has world-class expertise and a proven ability to adapt to changing demands. Were committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better more sustainable world for future generations!

Job Summary:

As Product Manager in the Electric Power Division your work is essential to the success and future customer value development for the Power Hub and SpecSizer applications. You will manage the expansion and enhancements of sought-after features from Voice of Customer and Voice of Dealer feedback and define the steps in the journey to bring these solutions to life.

What Youll Do:

In this role you will lead the definition requirements collection and development execution of the Power Hub and SpecSizer applications. Additionally you will build effective working relationships with business partners to define the roadmap for the future development and identify the critical customer value drivers that need to be integrated into the applications. Job duties include:

• Lead development of product roadmaps detailed functional requirements and user stories based on customer feedback business requests and performance metrics
• Contribute to the design and development of the graphic user interface user experience product enhancements new features and issue resolutions
• Coordinate with product owner and development team to ensure digital products or features are delivered to time and quality specifications
• Collect and analyze customer feedback and satisfaction levels to determine and implement product improvement opportunities
• Monitor and report on product performance
• Partner with marketing to position and promote digital products

What You Have:

Degree:

• Four-year degree in business marketing computer science or a related field or equivalent experience.

Creativity: Knowledge of the approaches tools and techniques for promoting creative original thinking and ability

to apply it to a variety of business situations.

• Shares ideas and is open to other opinions and views.
• Analyzes own assignments and work environment for creative changes.
• Exhibits interest in new ideas and experimentation.
• Contributes to and encourages new ideas; builds on suggestions of others.
• Explores possibilities and their viability.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and

techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies obtains and organizes relevant data and ideas.
• Participates in documenting data ideas players stakeholders and processes.
• Recognizes clarifies and prioritizes concerns.
• Assists in assessing risks benefits and consideration of alternatives.

Human-Centered Design (HCD): Knowledge of Human-Centered Design model principle and concepts; ability to

understand the perspective of people who experience a problem their needs and provide them with a solution

which truly meets their needs effectively.

• Follows related guidelines to identify new advanced and readily acceptable initiatives.
• Defines the problem carefully to ensure that no assumptions for causes or solutions are implied and the desired outcome is clear.
• Encourages others to share creative ideas; resists passing judgment to others ideas.
• Gathers and compiles required information to recommend a solution.
• Presents prototypes to sponsor users and makes suggestions based on the feedback.

User Experience Design: Knowledge of user experience design tools techniques and approaches; ability to design

applications that are valued positively perceived and used by clients.

• Consults on optimizing mental visual and manual work loads.
• Advises on key factors and provides information needed in effective user experience design.
• Consults on user mental models and the business impact of user experience designs.
• Coaches others on how to evaluate design effectiveness and contextual analysis.
• Chooses tools and techniques for persona-based designs.
• Develops design mock-ups prototypes usage scenarios navigation maps specifications and other design documents.

User Interface Design: Knowledge of user-centered design principles and human-computer interaction; ability to

design and develop intuitive visually appealing and user-friendly interfaces that meet business goals and user

needs.

• Creates high-fidelity prototypes to test and refine design concepts.
• Develops and maintains design documentation including design systems and style guides.
• Identifies and troubleshoots usability issues in existing interfaces.
• Stays up-to-date with industry trends and emerging technologies in user interface design.
• Measures and analyzes the success of a user interface design using KPIs.
• Collaborates with cross-functional teams including product management and engineering.

Top Candidates Will Also Have:

• Previous experience with product design and voice of customer/requirements collection
• Previous experience with product development cycle
• Masters degree in business administration or related field

Additional Information:

• This position requires the candidate to work a 5-day-a-week schedule in the office.
• Travel up to 10% is possible
• Visa sponsorship is NOT available for this position
• Relocation is not available for this position

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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