Day Support Case Manager

DePaul Community Resources

Job Location:

Fishersville, VA - USA

Hourly Salary: $ 25 - 27

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

DePaul Community Resources seeks a Full-time (37.5 hour workweek) Day Support Case Manager in the Fishersville office location.

JOB SUMMARY:

The Day Support Case Manager assists the Day Program Supervisor in the daily operations of the Day Support Program. This position ensures that all individual paperwork is completed accurate current and compliant with applicable regulations. The Day Support Case Manager ensures that individuals needs are being met and that there is open communication among staff families and community resources. The position must promote teamwork service and attention to detail in all interactions case management and documentation requirements.

SUPERVISION RECEIVED AND EXERCISED:

The Day Support Case Manager will report directly to the Day Program Supervisor.

ESSENTIAL FUNCTIONS AND DUTIES:

This list is not exhaustive or all-inclusive of job responsibilities. The time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts managements right to assign other responsibilities to this job or reassign them elsewhere at any time.

Provide leadership and guidance to Direct Support Professionals DSPs in the daily operations of the Day Support Program
Attend regular supervision with the Day Program Supervisor and regular staff meetings and in-service training
Inform the Day Program Supervisor of any issues that arise
Train new staff on required individual paperwork and on carrying out individuals daily training objectives
Complete all required yearly training by December of each year
Conduct and document monthly Day Support Program smoke alarm and fire drill tests
Screen referrals and submit them to the Day Program Supervisor for approval and coordinate admissions
Consult with referring agencies care providers and residential social workers regarding individual progress needs and service coordination
Develop service plans for each individual using information from individual and team observations and input and through the completion of assessment materials
Ensure service plans are completed on time and are an accurate representation of the individuals learning and assistance needs
Initiate and coordinate individual meetings as needed
Report on individual progress needs and behaviors at Annual and Quarterly meetings as scheduled
Intervene and guide DSPs as individual emergencies arise
Disperse caseloads each morning
Provide mentoring services (training and personal care) with individuals as needed
Meet all paperwork reporting and deadline requirements:
- Complete: Release of Information forms Human Rights Forms Emergency Medical Forms
- Complete discharge summaries as required. Forward charts to be closed to the Quality Improvement within 30 days of discharge
- Enter billing in extended by Wednesday weekly
- Review DSP progress notes and observe individual/staff interactions in order to teach mentors how to teach skills to individuals effectively
- Complete Annual Reviews Quarterly Reviews and progress notes and data sheets after assessing the individuals status and forward them to the referring agency
- Audit individual charts periodically for completeness and ensure required annual forms are updated and filed
- File and mail quarterly reports as required
- Assist the Finance Department in tracking and resolving billing problems

KNOWLEDGE SKILLS ABILITIES & OTHER CHARACTERISTICS REQUIRED:

Knowledge skills abilities and other characteristics or KSAOs are attributes needed to perform a job that is demonstrated through qualifying training education and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.

Knowledge of:

Office and records administration techniques and procedures
The structure and content of the English language including the meaning and spelling of words rules of composition and grammar
Microsoft Office Word Outlook SharePoint Teams and virtual meeting applications such as Zoom WebEx Google Meet
DePauls policies procedures and standard practices and the rules and guidelines established by regulatory and governing agencies such as DBHDS and DMAS
Relevant policies procedures and strategies to promote the safety and protection of people data and property
Methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication

Skill/Ability to:

Give full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times
Verbal and written communication and body language that conveys information ideas or inquiries effectively and concisely that purveys professional composure emotional intelligence thoughtfulness patience and respect amidst change ambiguity and within the daily trajectories of work
Use standard office equipment such as telephone calculator printer scanner cellular phone tablet computer shredder
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
Collect and analyze data
Develop and maintain professional working relationships and appropriate boundaries with individuals served coworkers community partners and business associates
Work collaboratively within a team environment and build strategic relations with community partners coworkers management and business associates
Communicate effectively in both oral and written form
Make arithmetical computations
Operate a personal computer with a general understanding of MS Office Suites virtual meeting software the Internet and department or program-specific software
Observe and evaluate service plan objectives for individuals served
Analyze and prepare concise and accurate documents reports and correspondence
Effectively market the programs and services of the department
Train others
Assist with the general upkeep and cleaning of office areas and agency vehicles
Exercise sound judgment and critical thinking in decision-making and solving various work-related situations
Learn and comply with policies procedures and guidelines established by DePaul professional organizations governing agencies and local laws statutes regulations codes and standards related to the area of responsibility
Read and understand information and ideas presented in writing

Other Characteristics:

Demonstrate self-awareness ongoing self-evaluation and a commitment to being part of a diverse equitable respectful and inclusive workplace where all people are valued
Demonstrate professional composure in difficult and stressful situations
Demonstrate the FIRST (fairness integrity respect safety trust) values in the daily trajectories of work
Demonstrate professionalism regarding access to sensitive and confidential information related to employees clients and business records with no disclosure to others without needing to know

MINIMUM REQUIREMENTS TO APPLY:

A minimum of a Bachelors degree in a human services field and at least three years of experience serving individuals with Intellectual and/or Developmental Disabilities is required; case management or service coordination experience is preferred. A human services field may include social work psychology sociology counseling psychiatric or vocational rehabilitation special education and gerontology. Additional degrees related to a human services field may be considered after a review of the college transcript.

WORK ENVIRONMENT:

The work environment characteristics described herein represent those an employee encounters while performing the positions essential functions. The employee regularly works in an office environment and occasionally in the field. Due to the nature of the work the incumbent may be exposed to situations of a highly emotional nature; incumbents are expected to use verbal skills to resolve interpersonal situations to achieve desired results independently. Incumbents are exposed to various living situations and lifestyles. Work is generally completed regularly during weekdays; however daily work hours will vary. Completion of job duties outside of normally scheduled hours may be required. Work is subject to frequent interruptions and noise levels are varied based on the work locations.

PHYSICAL REQUIREMENTS:

The physical demands described herein are representative of those that an employee in this position must meet with or without reasonable accommodations to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position effective communication and seeing or hearing verbal cues. Walking for up to two-thirds of the time sitting up to two-thirds of the time bending/stooping for up to two-thirds of the time lifting/pushing/pulling no more than twenty pounds and minimal unassisted lifting associated with the job duties are required. When accessing various locations the incumbent must climb stairs and ramps. This position requires driving to various locations approximately twenty-five to thirty percent of the employees working time. Public transportation may not be available. Individuals needing reasonable accommodations should speak with their immediate supervisor/hiring manager.

SPECIAL REQUIREMENTS AND QUALIFICATIONS:

The following may be required after a conditional job offer: current DMV driving record with results that comply with insurer guidelines; drug and alcohol screening with satisfactory results stipulated by applicable governing funding or regulatory agencies; documentation of a PPD test chest x-ray or screening from a qualified medical professional indicating the absence of TB; criminal and child protective services background report. The applicant shall not have been convicted of any barrier crime(s) on the criminal background report. The applicant will have no founded disposition of child abuse or neglect as documented by the Child Protective Services background report.

NOTE:

This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

DePaul is an Equal Opportunity Employer and E-Verify Participant

Compensation: $25.04 - $27.04 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law.

For 40 years DePaul Community Resources has opened doors to hope and belonging for families and individuals across Central and Southwest Virginia. We are not only a nonprofit human services organizationwe are a social impact organization. Every day we work to change the world by improving the lives of children families and individuals with developmental disabilities. With dedicated staff care providers foster and adoptive parents and a host of volunteers advocates and partners it is work that we cannot accomplish alone. Hope and belonging is for all of uswith your help we can make this vision a reality for countless Virginians who cannot imagine it today.

DePaul Community Resources is a nonprofit 501(c)(3) organization.

All applicants shall be afforded equal opportunity in all aspects of employment volunteer opportunities and internships without regard to race age religion color gender ethnic or national origin physical or mental disability marital status pregnancy childbirth or a medical condition related to pregnancy or childbirth veteran status sex sexual orientation gender identity gender genetic information political affiliation or any other classification protected by law. DePaul is an E-Verify employer. The unlawful manufacture sale distribution dispensation possession or use of a controlled substance or marijuana is prohibited in the workplace. Failure to comply will result in dismissal from the property and/or employment.

Required Experience:

Manager

Responsive recruiterBenefits:Dental insuranceHealth insurancePaid time offVision insuranceDePaul Community Resources seeks a Full-time (37.5 hour workweek) Day Support Case Manager in the Fishersville office location.JOB SUMMARY:The Day Support Case Manager assists the Day Program Supervisor in the ...