Phaco Development Apprentice

Key Responsibilities

1. Office Administration & Program Coordination (Primary 8085%)

PD Program Management

• Coordinate PD Participant onboarding scheduling documentation and communication.
• Maintain participant records RCS/VRD/PD course trackers).
• Ensure timely generation and sharing of PD Analytical reports

Data Management & Reporting

• Maintain accurate PD databases (enrollment activity outcomes).
• Prepare monthly dashboards and progress trackers.
• Ensure data authenticity & compliance for reporting and audit readiness.

SOP Compliance

• Support PD SOP execution: registration evaluation certification and documentation.
• Upload all required data into internal systems timely and accurately.

2. Capability Building Support (Office Virtual)

• Track PD Associates reports and build analytics to support managers

3. Field Responsibilities (1520%)

Onsite Training Support

• Support PD Managers during:
  • OR day / clinical visits
  • Equipment familiarization sessions
  • Technique & technology optimization sessions

Participant Engagement

• Engage with select PD participants in their development journey.
• Collect on-ground insights feedback and requirements for program improvement.

Program Implementation

• Assist with execution of PD workshops hands-on training and small-group sessions.
• Support remote/onsite HBP sessions as required.

Key Performance Indicators (KPIs)

Program Quality

• Accuracy of PD data and documentation
• On-time completion of reporting & SOP deliverables
• Zero compliance deviations

Operational Efficiency

• Timely scheduling and coordination of PD sessions
• Effective support to PD Managers

Field Contribution (1520%)

• Quality of onsite support during OR/HBP sessions
• Contribution to technique optimization and program execution
• Timely participant evaluation support

Skills & Competencies Required

Technical & Functional

• Good documentation & reporting skills
• Coordination and planning capability
• MS Office proficiency (Excel PowerPoint Word)

Behavioral

• Detail-oriented and process-driven
• communication & stakeholder management
• Proactive organized and adaptable
• Ability to travel 1520% for field needs

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital status disability or any other reason.