Business Analyst Lead Workday HCM & Payroll

The Opportunity

The University of Southern California (USC) is currently seeking a Business Analyst Lead - Workday HCM & Payroll to join our Application Services team. The Business Analyst Lead - Workday HCM & Payroll will support enterprise applications and business processes related to Workday HCM Payroll and associated financial functions.

The Business Analyst Lead - Workday HCM & Payroll will be responsible for supporting and enhancing university operations services and processes related to payroll with additional support for related human capital management and financial functions.

In this role you will focus on developing requirements conceptualizing designs and recommending business processes that support core organizational functions for the University in partnership with central Payroll Finance and relevant administrative units.

In addition this role will communicate with a broad range of partners and stakeholders including faculty and staff; document future-state processes; implement and test solutions; support adoption of new systems and processes through training; and stay current on system capabilities and industry best practices.

Job Accountabilities:

• Leads planning design and conception of university applications functionality. Owns requirements conceptualizes designs and influences future-state business processes in support of core organizational functions for the university. Communicates and presents recommended improvements and solutions to business processes and decision-making rationale. Delivers engaging experiences that balance customer needs business goals and technical realities by working collaboratively across the organization with fellow analysts and others (e.g. user experience researchers product managers designers developers)

• Develops Human Centered Design (HCD) processes and approaches to deliver a broad range of sustainable solutions. Engages in standard business analysis methodology outlining problems opportunities and solutions and identifies process-improvement efforts across the organization

• Builds and delivers design solutions that meet customer needs and expectations. Leads user research efforts to gain understanding of customer and stakeholder pain points challenges and needs

• Provide mentorship and guidance to Senior Business Analyst supporting the same functional area helping to ensure consistency quality and knowledge sharing across the team.

• Delivers high-quality project analysis documentation (e.g. business requirements scope matrices use cases future state proposals user acceptance technology UAT plans). Actively mitigates risk by owning tasks resources and changes. Enables the release management process by anticipating risks and providing strategic recommendations for releases

• Leads collaborative engagement efforts with a broad range of business partners and stakeholders including students faculty and staff to productively and comprehensively solve issues. Utilizes leading practices to effectively anticipate prioritize analyze and articulate problems evaluate and document problem alternatives manage constraints and suggest interim and long-term solutions

• Maintains currency on emerging technologies and approaches leveraging the latest industry knowledge to drive innovation and continuous improvement for the organization. Seek opportunities for innovation and maximizing system functionality by continually developing skills knowledge and abilities

• Collaborates with team members and management implementing effective solutions to support the Product Strategy and Design departments vision. Maintains currency with technology standards and best practices. Supports process improvement efforts within the team and across the ITS organization

• Aids the cultivation of an inclusive environment and a culture of trust and transparency sharing information broadly openly and deliberately. Builds and maintains collaborative relationships with diverse groups of peers team members and leadership. Actively embodies ITS values and behaviors (e.g. accountability ethics best-in-class customer service)

• Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time

Minimum Qualifications

• Bachelors degree or combined experience/education as substitute for minimum education

• 5 years of relevant professional experience

• Proven record of delivering end-to-end user-centered products considering stakeholder requirements user research market analysis data customer feedback and technical constraints or opportunities.

• Experience leading requirement-gathering interviews or sessions

• Proven experience utilizing analytics tools to measure results of user-centered products documenting success presenting opportunities and supporting decision-making

• Experience developing test strategies and plans using widely accepted test methodologies or frameworks and proven analytical and problem-solving skills

• Proven ability to facilitate collaboration across a broad audience of stakeholders and drive consensus in alignment with university policies processes and procedures

• Proficiency with Microsoft Office tools and applications

• Experience operating with Lean and Agile methodologies and familiarity with computer programming concepts including software development lifecycles

• Proven time management and prioritization skills to make efficient logical decisions in a rapidly-changing environment

• Excellent written and oral communication skills with experience presenting technical topics in business-oriented fashion to non-technical audiences

• Proven experience establishing strong working relationships with a wide range of team members and clients utilizing clear and effective functional documentation skills

• Ability to provide strategy and recommendations on design and development methodologies and leverage lessons learned from past experiences to drive continuous improvement of application and business process solutions

Preferred Qualifications

• Bachelors degree in business administration

• 8 years of relevant professional experience

• Experience with Workday or other Financial ERP solutions through on-going support or deployment

• Experience with tools that support business analysis requirements management or Agile delivery (e.g. Jira or similar platforms)

• Experience in IT business administration higher education or related fields.

In addition the successful candidate must also demonstrate through ideas words and actions a strong commitment to USCs Unifying Values of integrity excellence community well-being open communication and accountability.

The Team & Culture

The ITS vision aligns strategy business and services; affirms ITS cultural values; empowers cross-functional teamwork; and promotes innovation excellence agility and efficiency. To achieve this vision ITS is committed to providing a modern resilient technology environment that meets the needs of a growing community delivers strong customer experience and supports the universitys mission.

ITS is focused on creating a workplace where employees can develop their skills take pride in their work and grow within the organization.

USCs ITS organization represents a diverse and collaborative team committed to delivering secure and innovative IT services. ITS values accountability excellence and a strong commitment to customer experience.

The organization fosters an inclusive environment where employees are supported in doing their best work contributions are recognized and individuals have opportunities to grow and develop.

About USC

USC is a leading private research university located in Los Angeles with a diverse community of students faculty and staff across multiple campuses and global locations. As one of the largest private employers in the region USC offers a dynamic work environment and the opportunity to contribute to meaningful work that supports education research and service.

Salary and Benefits

The annual base salary range for this position is $124202.41 to $142737.00. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer alignment federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

To support the well-being of our faculty and staff USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents health wealth and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USCs comprehensive benefits here.

Come join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.

#LI-Remote

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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