Service Delivery Lead

• Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers) you can accrue up to12 days of leave per year.
• Due to the nature of the role you must be an Australian Citizen and hold (or the ability to obtain) an active NV-2 AGSVA security clearance.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts backed by our global experience and network of partners are working to solve the worlds toughest challenges in government intelligence defence aviation border protection and health markets.

Your New Role and Responsibilities

The Service Delivery Lead is responsible for ensuring the Development & Integration (D&I) squads within the Mission System at the Development Centre achieve their business goals. To accomplish this the Service Delivery Lead collaborates with the Customers Capability Manager to create and maintain the delivery roadmap.

The preferred candidate should possess experience in project management and delivery coupled with a demonstrated interest in transitioning to service-operations-based delivery. This individual will contribute to expanding existing capabilities advancing operational delivery maturity and positioning the organisation for scalable growth and successful acquisition of new business through enhanced delivery reliability and improved outcomes.

Key responsibilities for this role include:

• Oversee blended delivery of ongoing software sustainment and change initiatives managing priorities dependencies schedules and delivery modes to ensure consistent predictable outcomes.
• Provide top cover to insulate technical teams from business-process overhead (governance admin stakeholder management planning artefacts) enabling engineers to stay focused on technical delivery.
• Translate business outcomes and roadmap priorities into an achievable delivery sequence partnering with Engineering Leads to balance scope schedule risk quality compliance and delivery feasibility.
• Own and maintain the integrated delivery plan and release calendar coordinating scope sequencing milestones and dependencies across teams to meet contractual and governance cadence expectations.
• Lead delivery performance and continuous improvement using fit-for-purpose metrics running retrospectives and removing non-technical impediments to throughput.

What Youll Bring to Make an Impact

• Demonstrated project management and delivery experience ideally within complex multiteam or regulated environments with accountability for scope schedule dependencies and delivery outcomes.
• Strong experience operating in deliveryfocused roles across sustainment change or hybrid delivery models with the ability to manage competing priorities and delivery modes effectively.
• Clear interest and career intent to transition into a serviceoperationsfocused role contributing to the evolution of delivery capability from projectbased execution toward mature repeatable service operations.
• Proven ability to support organisational growth objectives and strengthening the ability to scale services and win new work through reliable delivery performance.

Dont worry if you dont tick all the boxes if you meet most of them we encourage you to submit your application. Were most interested in your strengths what you want to learn and how far you want to go.

Diverse Team Members Shared Values and a Common Purpose

Providing our customers with smarter solutions takes an incredible team with diversity of thought experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. Its about creating a workplace where everyone can do important work feels welcome valued and respected and has equal access to opportunities to thrive. Paul Chase Chief Executive Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders culturally and linguistically diverse people people with disabilities veterans neurodiverse people and people of all genders sexualities and age groups.

Our five Advocacy Groups (Women and Allies NetworkYoung Professionals Defence & Emergency Services Action for Accessibility and Abilities and Pride) provide an opportunity for team members to connect and collaborate on shared interests and work to support and celebrate our diverse community.

Next Steps

• To apply for this role follow the links or apply via our Careers page.
• Recruitment process - 1 virtual interview and/or 1 face-to-face & background checks.
• Applicants may also need to meet International Traffic in Arms Regulations (ITAR) certain circumstances this can place limitations on persons who hold dual nationality permanent residency or are former nationals of certain countries as per ITAR 126.1.
• We are committed to making our recruitment process accessible to all candidates. Please get in touch with our Careers team if youd like to discuss any additional support during your application or throughout the recruitment process.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.