Operational IT Manager

Arena Racing Company (ARC) is the UKs largest horse racing group with 21 venues spanning racing hotels golf events and media. Its a fast-paced exciting environmentand our people are at the heart of everything we do.

Were looking for an Operational IT Manager based at Lingfield Park Racecourse with travel across our sites.

This is a role for someone who enjoys the best of both worldsleading from the front while staying hands-on. Youll support the Head of IT in delivering reliable IT operations across race days events and day-to-day business. Youll guide the team shape service delivery and act as deputy when neededbut youll also be ready to step in solve problems and keep things running when it matters most.

• Lead engineer rotas and ensure seamless 24/7 support
• Be on-site for key race days and events driving IT delivery
• Oversee helpdesk performance assets and service standards
• Coordinate projects and support new system rollouts
• Maintain clear processes documentation and best practice
• Manage suppliers budgets and procurement
• Act as escalation point and deputy to the Head of IT

• Strong IT support/engineering background with coordination experience
• Experience in a hotel leisure or sporting venue environment is highly beneficial
• A hands-on leadercomfortable managing but equally happy getting stuck into day-to-day support
• Calm under pressure and able to adapt in fast-moving live environments
• Organised proactive and a confident communicator
• Ready to step up and grow into a senior leadership role
• Full UK driving licence (essential)

Desirable: Microsoft 365 networking telephony experience

• 2 Annual Members badges (500 race days)
• Discounts across ARC venues
• 2228 days holiday bank holidays
• Life assurance Health Cash Plan Cycle to Work scheme

If youre someone who leads by doingand thrives where no two days are the samethis is your chance to make an impact.

Apply today and be part of something special.

At ARC we believe that a diverse equitable and inclusive workplace makes us a more relevant more competitive and more resilient company. We welcome people from all backgrounds ethnicities cultures and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender sexual orientation marital or civil partner status pregnancy or maternity gender reassignment race colour nationality ethnic or national origin religion or belief disability or age. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

If you have a disability that requires reasonable adjustments please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent top-down effort to be role models on what diversity inclusion and belonging means in society.

Closing Date