Guest Activities Coordinator – Adventure Programs
Windsor County, VT - USA
Job Summary
The Guest Activities Coordinator Adventure Programs is responsible for leading and developing outdoor experiences that connect guests to the natural beauty of Twin Farms. This role focuses on guiding hiking and biking excursions both on and off property while ensuring a safe engaging and highly personalized guest experience.
This position plays an integral role in shaping our outdoor programming and requires someone who is equally comfortable leading an activity managing safety in dynamic environments and delivering a level of service consistent with a luxury hospitality setting.
Key Responsibilities
Outdoor Programming & Guest Experience
- Lead guided hiking and biking experiences on and off property tailored to guest ability and interest
- Design and deliver seasonal outdoor programming that reflects the landscape and guest preferences
- Act as a primary point of contact for guests anticipating needs and personalizing each experience
- Create a welcoming engaging environment that encourages guest participation and connection
Safety & Operations
- Serve as a Wilderness First Responder ensuring guest safety across all activities
- Assess weather terrain and conditions to make sound decisions in real time
- Prepare and maintain all equipment and activity areas to the highest standards
- Respond calmly and effectively to changing conditions guest needs or emergencies
Collaboration & Support
- Coordinate closely with internal teams to execute daily guest itineraries
- Support broader guest services as needed including arrivals property tours and special requests
- Contribute to the ongoing development and improvement of outdoor offerings
Qualifications :
- Experience leading outdoor activities such as hiking and/or biking
- Wilderness First Responder (WFR) certification (or willingness to obtain)
- Strong judgment and a calm capable presence in dynamic environments
- A genuine passion for the outdoors paired with a hospitality mindset
- Strong communication skills and the ability to connect with a wide range of guests
- Flexible reliable and team-oriented
- Experience with fly fishing or other outdoor pursuits such as Nordic skiing is a plus
- Ability to work outdoors in varying weather conditions and navigate uneven terrain
Additional Information :
At Twin Farms we believe that when our team members are genuinely cared for they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being provide stability and encourage long-term professional growth.
Compensation: $22 $28 per hour
Our benefits include:
Health dental and vision insurance with employer contributions
Complimentary life insurance
401(k) retirement plan with employer match
Paid vacation holidays and sick time
Employee Assistance Program (EAP) with confidential support and resources
Relocation and travel assistance for select roles
Daily staff meal
Training professional development and tuition assistance
Employee referral bonuses
Exclusive dining and lodging privileges
Because taking care of our people isnt a perk its a tradition.
Remote Work :
No
Employment Type :
Full-time
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more