Operations Team Lead, Quick commerce
Coimbatore - India
Job Summary
Key responsibilities include supervising inbound activities such as receiving inventory verification and storage as well as outbound operations including order processing packing and shipping. The Team Lead ensures compliance with company policies safety standards and quality requirements while meeting operational KPIs and deadlines.
The role also involves training and mentoring team members monitoring performance resolving operational issues and collaborating with cross-functional teams to improve processes and drive continuous improvement. Strong leadership problem-solving and organizational skills are essential for success in this position.
Key job responsibilities
The Operations Team Lead is responsible for overseeing and coordinating daily inbound and outbound operations to ensure efficiency accuracy and timely execution. This role involves managing a team optimizing workflows and maintaining high service and productivity standards across receiving processing and dispatch functions.
Key responsibilities include supervising inbound activities such as receiving inventory verification and storage as well as outbound operations including order processing packing and shipping. The Team Lead ensures compliance with company policies safety standards and quality requirements while meeting operational KPIs and deadlines.
The role also involves training and mentoring team members monitoring performance resolving operational issues and collaborating with cross-functional teams to improve processes and drive continuous improvement. Strong leadership problem-solving and organizational skills are essential for success in this position.
A day in the life
Oversee daily inbound and outbound operations by managing team performance assigning tasks and ensuring timely and accurate processing of goods.
Monitor KPIs inventory and workflows to maintain service levels resolve issues and ensure compliance with safety and operational standards.
Drive team development and continuous improvement through training reporting and process optimization initiatives.
About the team
Amazon Quick Commerce in India focuses on ultra-fast delivery of daily essentials enabling customers to receive orders within minutes through a network of local fulfillment hubs.
It leverages advanced technology real-time inventory management and efficient logistics to ensure speed accuracy and convenience.
This model enhances customer experience while creating a dynamic high-paced work environment focused on operational excellence and innovation.
- 1 years of customer-facing environment warehousing logistics or manufacturing experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Experience in customer-facing environment warehousing logistics or manufacturing
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About Company
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