Service Bdc Agent Luxury Brand
Canton, OH - USA
Job Summary
READY TO GET PAID FOR PERFORMANCE
We are a top - performing luxury automotive dealership seeking a driven high energy individual to add to our team. If you thrive in a fast paced environment enjoy working the phones and want to be rewarded for your results this is your opportunity.
WHAT YOULL DO:
- Handle a high volume of inbound service calls and internet inquiries
- Set confirm and maximize service appointments
- Make outbound calls daily (no exceptions) for follow ups missed appointments and service campaigns
- Re-engage past clients and drive service retention
- Work closely with service advisors to ensure appointments show and convert
- Track performance and hit daily/weekly/monthlyKPIs
WHAT WERE LOOKING FOR:
- Strong phone presence and confidence closing appointments
- BDC call center sales or automotive experience preferred
- Competitive mindset with a drive to win
- Ability to handle rejection and stay motivated
- Organized consistent and goal oriented
COMPENSATION & PERKS:
- Base pay and aggressive bonus structure (top performers earn more)
- Monthly performance incentives and spiffs
- Full benefits package
- Paid time off
- Ongoing training and advancement opportunities
TOP PERFORMERS WILL:
- Consistently hit and exceed appointment goals
- Maximize show rates and drive revenue into the service lane
- Take ownership of their pipeline and results
WHY THIS ROLE STANDS OUT:
This is not an entry level customer service role. This is a PERFORMANCE POSITION where effort directly impacts your paycheck. If youre looking for a place where hard work is recognized and rewarded this is it!
Required Experience:
Unclear Seniority
About Company
Job Summary:Acura of Avon, a reputable automotive dealership located in Canton, Connecticut, is seeking a skilled and experienced Acura Service Technician to jo...