Hi weareecobee.

ecobee introduced the worlds first smart Wi-Fi thermostat to help millions of consumers save money conserve energy and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment all while being part of the exciting connected home revolution.

In 2021 ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable cleaner energy products poised to revolutionize the 21st century electrical grid. Together we take pride in making a meaningful difference to the environment.

Why we love to do whatwe do:

Were helping build the world of tomorrow with solutions that improve everyday life while making a positive impact onthe planet. Ourproducts and serviceswork in harmonytoprovide comfort efficiency and peace of mind for millions of homes and businesses. While were proud of what weve done so far theres still a lot we can doand you can be part of it.

Join our extraordinary team.

Were a rapidly growing global tech company headquartered in Canada in the heart of downtown Toronto with an office in Leeds UK and remote ecopeeps in the US. We get to work with some of North America and UKs leading professionals. Our colleagues are proud to bring their authentic selves to work confident that what we do is grounded in a greater purpose. Were always looking for curious talented and passionate people to join our team.

Who Youll be Joining:

Our hive headquartered in Toronto is looking for a Staff Product Manager to help lead the evolution of ecobees Smart Security business shaping how our devices and services come together to deliver a seamless high-value customer experience. Our Smart Security business is building a holistic home monitoring portfolio: doorbells cameras sensors and security services and features (including professional monitoring) that are powered by a scalable platform and ecosystem.

You will bring deep experience in building and shipping hardware products alongside a strong understanding of how those devices power differentiated service experiences. Youll partner closely with Hardware Engineering Firmware Mobile Backend Design Data and go-to-market teams to define and deliver integrated solutions that drive both customer value and business outcomes especially across activation engagement and subscription growth.

Youll operate as a senior product leader owning complex cross-functional problem spaces setting direction across devices and services and driving clarity in ambiguous high-stakes decisions. This role sits at the intersection of physical products and digital experiences requiring strong systems thinking and the ability to connect technical capabilities to customer and commercial impact.

At ecobee Product Managers are expected to operate as builders storytellers and stewards of the business: we stay deeply connected to customer needs and delivery realities we clarify and communicate the value of what were building and we take ownership for outcomes over the full product lifecycle.

For Toronto/GTA Candidates only This role follows a hybrid schedule with in-office work required on Wednesdays and Thursdays to support collaboration and flexibility to work remotely for the remainder of the week.

How Youll Make an Impact:

As Staff Product Manager at ecobee you will:

• Own and evolve the product strategy across devices and services ensuring tight integration between hardware capabilities and service experiences (e.g. onboarding activation subscription value and retention).

• Lead complex cross-cutting initiatives that span device development and service growth including funnel optimization attach rate expansion and lifecycle engagement.

• Define how device capabilities (e.g. sensing reliability responsiveness) translate into differentiated service experiences and customer value propositions.

• Drive end-to-end product development across hardware and servicesfrom discovery through launch and iterationensuring clear problem definition and measurable outcomes.

• Partner deeply with Engineering (hardware firmware mobile backend) Design Data and GTM teams to align on priorities navigate trade-offs and deliver high-quality experiences.

• Establish and own key success metrics across the funnel (e.g. conversion activation engagement retention) using data to inform decisions and continuously optimize performance.

• Lead customer discovery across both physical and digital experiencesunderstanding how customers adopt use and derive value from Smart Security products.

• Influence broader portfolio and platform decisions by connecting device strategy with ecosystem service monetization and long-term customer value.

• Act as a senior leader within the teamraising the bar on product thinking mentoring others and driving clarity in ambiguous high-stakes situations.

• Embody ecobees expectation that PMs are builders storytellers and stewardsstaying close to delivery clarifying product value and narrative and owning end-to-end outcomes across the lifecycle.

What Youll Bring to the Table:

• 812 years of product management experience with strong experience in hardware/device products and meaningful exposure to services subscriptions or ecosystems.

• Strong customer and market instincts paired with technical credibilityable to translate real customer needs into clear product direction and engineering-ready requirements.

• Proven track record of shipping complex products that span hardware and software/service layers with clear business impact.

• Deep understanding of device development lifecycle (hardware firmware manufacturing constraints) and how it intersects with software and service experiences.

• Strong product and business judgmentable to balance customer value technical feasibility and commercial outcomes (e.g. attach retention monetization).

• Experience defining and optimizing growth funnels (activation conversion retention) ideally in a subscription or recurring revenue context.

• Excellent cross-functional leadership skills with the ability to influence senior stakeholders and align teams across disciplines.

• Highly analytical and structured thinker with a strong bias toward action and continuous improvement.

• Comfortable operating in ambiguity and leading large complex problem spaces with minimal direction.

• Passion for building customer-centric products that integrate seamlessly into everyday life.

Just so you know: The hired candidate will be required to complete a background check.

What happens after you apply:

Application review.It will happen. By an actual person in Talent Acquisition. We get upwards of 100 applications for some roles it can take a few days but every applicant can expect a note regarding their application status.

Interview Process:

• Round 1:30-minute phone/video call with a member of our Talent Acquisition team

• Round 2:45-minute virtual interview with the Hiring Manager to assess background product experience and overall fit for the role

• Round 3:60-minute virtual interview with the Cross Functional team to evaluate technical depth and collaboration skills

• Final:60-min case study presentation with the leadership team to review strategic thinking product vision and problem-solving approach

Physical Demands (Applicable in the USA and Canada): While performing the duties of this job the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting close vision and ability to adjust focus. Occasional travel.

Accessibility Statement (Applicable in the United Kingdom): The Company is committed to improving accessibility for employees and applicants with disabilities and to ensuring that they have the support and the tools they need to succeed. We have developed policies relating to human rights accessibility and accommodation in line with the Equality Act 2010. If you feel you need consideration of reasonable adjustments where possible relation to a disability in the application process or in the future or have a question or concern about our policies please reach out to

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin disability status protected veteran status or any other characteristic protected by law.