Membership Sales & Service ID #1497

The opportunity:The Membership Sales and Service staff members are responsible for achieving sales targets delivering exceptional service and for processing transactions in an accurate and efficient this role you will: Demonstrate strong support and commitment to the mission and core values of the YMCA of Simcoe/Muskoka and the YMCA in strong support and commitment to serving the membership facility users and all program participants of the YMCA of Simcoe/ exceptional customer service as per YMCA SAM Standards and best sales targets as defined by the Supervisor Sales and all transactions in an efficient accurate and timely work towards maintaining a neat clean safe and well organized service area at all a strong working knowledge of all YMCA programs and to inquiries in a clear informed customer needs with probing questions to ensure that patrons understand the broad range of YMCA programs and in friendly open dialogue with members and patrons to promote a sense of belonging and all service and safety deficiencies to the Manager on Duty in a timely manner for confidentiality in all matters related to members participants volunteers and all other duties as to all provincial and federal legislation relevant to job bring:Proven Customer Service ExperienceComputer LiterateExcellent Oral Communication SkillsAdult Engagement & IC Level # 1 CertificationEmergency TrainingCurrent CPR and First AidMust be able to work flexible hours based on client needsWillingness to work evenings and weekendsWillingness to participate in mandated training to be completed before or shortly after commencement of work including:AODA TrainingHealth & Safety Awareness TrainingBill 168 (Violence & Harassment in the Workplace) TrainingPCI ComplianceWHMISChild Protection TrainingWhy work for the Y:At the YMCA of Simcoe/Muskoka we believe in creating a welcoming and inclusive environment for all members and staff. As theIntake & Client Experience Coach you will have the opportunity to make a positive impact on the lives of ourparticipantsand the community. You will work alongside a supportive team of individuals who are committed to ourvision of building vibrant and connected communities where everyone :Compensation $18.40/ HourWellness dayPaid Sick TimeYMCA Health and Fitness membershipWhen people find a community where they belong they the YMCA of Simcoe/Muskoka we believe in creating spaces where everyone addition to a competitive salary and benefits package we offer ongoing training and development opportunities to help you grow professionally and personally. Ifyourelooking for a challenging and rewarding career working with a diverse team where your own ideas will be heard then the YMCA of Simcoe Muskoka is the perfect place for us:The YMCA of Simcoe/Muskoka is a registered charity dedicated to building healthier stronger communities by promoting physical mental and social well-being for all. We offer a wide range of inclusive and affordable programs and services to individuals and families regardless of their background or financial will remain open until role is for an existing vacancy that is available or will be available at the time of fulfillment. We wish to express our appreciation to all applicants for their interest in this position; however only candidates selected for an interview will be YMCA of Simcoe/Muskoka is committed to fair and accessible employment goal is a diverse inclusive workforce that reflects the communities we serve. Each step of our recruitment process is human-led; we do not use artificial intelligence (AI) or automated screening needing employment accommodation in the hiring process or job postings in an alternative format may contact the People and Culture department keeping with our commitment to child and youth safeguardingjob offers are contingent on the successful completion of a Police Records Check and employment reference checks. Police Records Checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children therefore not eliminating all candidates with a record from being offered a position. Police Records Checks must be renewed every three years.