Return to Work & Claims Administration Policy Analyst (Operations & Policy Analyst 3)

Initial Posting Date:

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Our mission...

To equitably protect and empower consumers and workers while maintaining a predictable yet innovative regulatory environment for the businesses we regulate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregons consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers compensation occupational safety and health financial institutions insurance companies and building codes. The department has consumer protection and education programs offices and ombuds to help consumers injured workers and businesses.

This position is with the Workers Compensation Division (WCD). WCD administers regulates and enforces the laws and administrative rules governing the Oregon workers compensation system.

This position is represented by the Service Employees International Union (SEIU).

Recruitment Timeline:

*These dates are approximate and are subject to change. *

Recruitment closes: April 30 2026

1st round interviews: week of May 11 2026

2nd round interviews: week of May 18 2026

Anticipated start date: July 1 2026

Whats in it for you:

• Rewarding work in a productive and creative environment

• Colleagues who are passionate about public service

• Work/life balance 11 paid holidays a year and a competitive benefits package

• Advancement and learning opportunities that will help grow your career with the State of Oregon

• Possible eligibility for the Public Service Loan Forgiveness Program

Initially the position will report to our main office in Salem at least two days a week and will have the option to work out of Lake Oswego or remotely from home three days a week.

Following the successful completion of the six-month training period or when the successful applicants performance demonstrates they have the knowledge to perform the job and can work independently (whichever is sooner) they will have greater flexibility to work remotely.

Heres what you will do:

As part of the Policy Team you will be one of seven analysts committed to advancing a leading workers compensation system that represents integrity and fairness for Oregonians. You will work independently but you will also be part of a team and work in a collaborative environment where ideas are shared and brainstorming is encouraged to develop unique solutions to unique issues.

You will serve as the Workers Compensation Policy Analyst to the division administrator deputy administrator division policy manager and division management team. This position primarily supports the Audit unit and is assigned the rules governing Claims Administration (OAR 436-060); but also supports the Employment Services Team (EST) and is assigned the rules governing the Employer-at-Injury Program (OAR 436-105) the Preferred Worker Program (OAR 436-110) and Vocational Assistance to Injured Workers (OAR 436-120).

Duties include:

• Work in collaboration with the Audit and EST when developing rule issues

• Research complex issues and write technical narratives that evaluate the strengths and weaknesses of options and recommend action based on research findings

• Draft issues documents related to new or revised Oregon administrative rules and concerns raised internal or from external partners draft proposed rule language and participate/facilitate internal and external rule advisory committee meetings

• Provide guidance on the impact ofWorkers Compensation Board (board) decisions case law and new or revised Oregon Revised Statutes to current policy and process

• Build and maintain constructive and cooperative working relationships with division managers and employees based on mutual trust and respect

• Provide consultation and technical guidance to division management

For a complete listing of the duties and responsibilities of this position please review the position description.

Heres what you need to qualify:

Minimum Qualifications:

• A bachelors degree in Business or Public Administration Behavioral or Social Sciences Finance Political Science or a related degree and four years professional-level evaluative analytical and planning work

OR

• Any combination of experience and education equivalent to seven years professional-level evaluative analytical and planning work

Requested Skills:

In addition to the minimum qualifications applicants will be reviewed against the following experience and skills:

• Demonstrated skills and abilities to perform policy analysis research and grammatically correct writing

• Experience in researching complex issues and writing technical narratives that evaluate the strengths and weaknesses of options and recommend action based on research findings

• Ability to provide guidance on the impact of board decisions and new or revised legislation to current policy and process

• Demonstrated ability to effectively communicate and collaborate with individuals and groups having divergent needs and points of view

• Preference may be given to candidates that have an in-depth knowledge of Oregon Workers Compensation particularly insurer responsibilities related to claims administration activities

If you have these skills and experience let us know! Its how we will choose whom to move forward!

Note: You do not need to have all these qualities to be eligible for this position.

Application information:

• You must complete the entire application including the work experience portion. Failure to do so may result in your application being disqualified. A resume and/or cover letter will not substitute for the work experience section in your application.

• A resume and cover letter are required for this job posting. The cover letter should address how you gained your experience as it relates to the requested skills listed above and not exceed two pages. Generic cover letters and/or cover letters that do not address the qualities that you have listed in the requested skills section may receive lower scores than those that addressed the desired qualities. Please attach them in the Resume / Cover Letter section of the application.

• Please ensure that you clearly demonstrate in your application materials that you meet the qualifications and requested skills listed above and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.

• You may be asked to submit a skills assessment a writing sample or a video interview as part of the application screening process.

Additional information:

• Per the Pay Equity Law passed in 2017 an employee pay assessment will be conducted to determine what pay step the successful candidate will be offered. The assessment will be based on the relevant experience education training and certifications documented in the application materials. On average candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.

• The salary range listed is the non-PERS eligible rate. If you are already a participating PERS member or once you become PERS eligible after 6 months of employment the salary range will increase by 6.95% and the required 6% employee retirement contribution will be deducted from your pay.

• This position is subject to a fingerprint background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process. This information may be required after the interview process depending on the requirements of the position.

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For further information please see the following website: Veterans Resources. NOTE: If claiming preference please be sure to check your Workday account for pending tasks in the My Tasks section at the top of the Candidate Home page.

• We hire preferred workers! For more information please visit our website: Preferred Worker Program.

• The Department of Consumer and Business Services (DCBS) does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet our agency employment eligibility standards. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. DCBS will use E-Verify to confirm that you are authorized to work in the United States.

Helpful links and contact information:

Learn more about DCBS

DCBS Career Fairs and Workshops

Understanding the State Application Process

Help and Support webpage

For more information you may contact us by e-mail at .

DCBS is fully committed to attracting retaining developing and promoting the most qualified candidates without regard to their race gender color religion sexual orientation national origin age physical or mental disability or veteran status. For more information please visit our diversity equity inclusion and belonging webpage.