Integration and Technical Expert (mfd) (limited for 14 months)

IMPORTANT: The contract for this position is a maternity cover. It should start in July 2026 or later and will have a fixed term of up to 14 months. The contract may terminate earlier in the event that the employee being covered returns to work prior to the anticipated end date.


Summary & Role Information:

In this role you will work in a young cross-functional team that values trust respect and diversity. We are looking for people who share our passion for creating products that people love to use. To thrive in this role you are someone who appreciates close collaboration open communication and feedback.

We are an engineering team at SAPSignavio responsible for developing andmaintainingthe standard content for SAPSignavioProcess Intelligence and Integration Content built on SAP Integration Suite which extracts data fromsource systemsto SAPSignavioProcess Intelligence for process mining.

Our mission is to support our customers in reducing the time to insights by providing reliable pre-built content that allows customers to analyzeoptimize andmonitortheir business processes.

YourJob:

• Own and maintain the integration content (currently only SAP Ariba Integration with SAP Signavio Process Intelligence Process Intelligence) including alliFlowsdeployed in SAP Integration SuiteusingCloud Integrationcapability.

• Handle customer support tickets: tackle incoming issues perform root cause analysis using CI monitoring tools (Message Processing Logs Data Store inspection error notifications) and providetimelyresolutions

• Debug and update iFlows within the integration package.

• Analyze configuration and connectivity issues across the integration stack: SAP Ariba APIs SAP Integration Suite security materials and SAPSignavioIngestion API

• Develop and release package updates: review and adopt configuration template changesmaintaincode changes inGitHubmanage deployment ordervalidatedata end-to-end in SAPSignavioProcess Intelligence

• Write andmaintaindocumentation such as deployment guides installation guides and release notes

• Work closely with customers Product Management SAP Ariba Consulting Team SAPSignavioengineering teams and other stakeholders to gather requirements and improve the integration content

• Contribute to automation and tooling initiatives to improve development and support productivity

You bring:

• Hands-on experience with SAP Integration Suite (Cloud Integration) designing configuring deploying and troubleshootingiFlowsand Content Configuration

• Solid understanding of REST API integration patterns ingestion API OAuth2 authentication and HTTP-based data pipelines

• Experience with JSON-based configuration management and debugging structured integration payloads

• Experience in customer-facing support roles including ticket handling root cause analysis and structured incident resolution

• Familiarity with SAP AribaSynchronous and AsynchronousAPIsand/or SAPSignavioProcess Intelligence is a strong plus

• Preferably experience with CI/CD practices scripting (e.g. Python or Groovy) and integration monitoring strategies

• Preferably familiarity with Process Mining concepts and how integration data feeds into process analysis pipelines

• Preferably an enthusiasm for AI with experience in AI implementation or building AI agent-based workflows (e.g. LLM-based automation agentic pipelines)

Key Attributes:

• Customer-centric mindset with a structured methodical approach to problem-solving

• Proficiencyin English excellent communication and stakeholder management skills ability to collaborate effectively in an international environment

• Independent and team-oriented work ethic

• Quick learning attitude for new knowledge areas and technical domains

• Creative thinking and a solution-oriented mindset

About the team:

The SAPSignavioProcess Analytics & Suite Accelerators (PASA) unit delivers value-driven content to address customers business challengesfosteringlong-termpartnershipsandensuringcontinuous adoption.