Information Technology Support Technician
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Job Location:
Richmond, VA - USA
Monthly Salary:
$ 48000 - 50000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Title: Information Technology Support Technician
State Role Title:Non-Classified
Hiring Range: $48000-$50000
Pay Band: UG
Agency: Virginia State Bar
Agency Website:
Recruitment Type: General Public - G
Job Duties
The Virginia State Bar (VSB) an agency of the Supreme Court of Virginia has an on site entry level Information Technology (IT) position available. As the primary contact for end user support and technical assistance you will troubleshoot and resolve a wide range of tier 1 hardware and software issues escalate complex problems as needed provision and deploy IT resources assist with identity and device management tasks in Microsoft Entra ID decommission and prepare equipment for surplus and maintain inventory of end user IT resources and supplies.
Minimum Qualifications
Required qualifications:
a basic understanding of laptop and desktop hardware (memory storage peripherals and components)
experience supporting Windows 11 operating system environments
familiarity with Microsoft 365 applications and basic IT fundamentals such as networking concepts
strong troubleshooting and analytical skills
strong interpersonal and customer service skills
ability to work collaboratively and follow directions
ability to lift and move equipment up to 50 pounds
successful completion of a criminal background check
Preferred qualifications:
prior experience in a helpdesk or similar customer service role
familiarity with Microsoft admin functionality including but not limited to Azure Microsoft Entra (Azure AD) Microsoft Intune and Microsoft Exchange concepts
interest in developing skills in programming or scripting
Special Instructions
DO NOT complete a State application. Please send resume and cover letter to
Contact Information
Name: VSB HR office
Phone:
Email:
Required Experience:
IC
About Company
The official website of the Commonwealth of Virginia. Learn about Virginia government, contact a state agency, and find the services and resources you need.
