Quality Control Analyst

What Sets Us Apart

At UMortgage we have a customer-centric service-based approach. We focus on residential home loans providing an emphasis on consumer education real estate agent relationships and a personalized experience for borrowers. Our goal is to empower our team members to provide a best-in-class experience at all times while prioritizing long-lasting relationships.

What We Need

We are seeking a detail-obsessed mortgage-savvy Quality Control Analyst to join our Operations team. The ideal candidate has hands-on experience auditing brokered and non-delegated loan files a strong command of TRID RESPA and HMDA compliance requirements and the ability to deliver clear professional feedback in a fast-paced high-volume environment. This role requires someone who takes quality personally and can operate with a high degree of independence in a fully remote setting.

What Youll Do

Conduct pre- and post-closing QC audits on brokered and non-delegated loan files for accuracy compliance and completeness

Review loan files against TRID RESPA HMDA and applicable investor and lender guidelines

Audit pipelines to evaluate adherence to UMortgage file quality expectations

Document audit findings clearly and deliver structured feedback

Identify patterns and trends in errors or deficiencies and escalate systemic issues appropriately

Maintain accurate audit logs and QC tracking reports

Partner with operations leadership to support quality improvement initiatives

Stay current on guideline changes regulatory updates and industry best practices

Assist in the development and refinement of QC checklists policies and procedures

What You Need

Minimum 3 years of mortgage or real estate industry experience with direct exposure to loan processing underwriting or quality control

Strong working knowledge of wholesale lender portals and lender guidelines

Hands-on experience with a Loan Origination System (LOS); ARIVE experience a plus

Solid understanding of TRID RESPA and HMDA compliance fundamentals

Experience reviewing brokered loan files preferred

High attention to detail with the ability to identify errors and inconsistencies quickly and accurately

Strong written communication skills able to deliver feedback that is clear fair and actionable

Ability to manage multiple files and deadlines in a fast-paced high-volume environment

Self-directed and accountable this is a remote role requiring strong time management and minimal oversight

Must be authorized to work in the United States; no sponsorship available now or in the future

Must not reside in or plan to reside in the state of California

Must currently work in the mortgage or real estate industry

Physical Requirements

Ability to sit for extended periods of time while working at a computer

Ability to see and read documents screens and detailed file information with or without reasonable accommodation

Ability to use hands and fingers to operate a keyboard mouse and other standard office equipment

Ability to hear and communicate clearly during video calls phone meetings and virtual team interactions

Ability to occasionally lift or carry items up to 10 pounds (such as files equipment or