Manager, Treasury Shared Services

Circle (NYSE: CRCL) is one of the worlds leading internet financial platform companies building the foundation of a more open global economy through digital assets payment applications and programmable blockchain infrastructure. Circles platform includes the worlds largest regulated stablecoin network anchored by USDC Circle Payments Network for global money movement and Arc an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises financial institutions and developers use Circle to power trusted internet-scale financial innovation. Learn more at .

What youll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization were expanding into some of the worlds strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity Future Forward Multistakeholder Mindful and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What youll be responsible for:

You will lead day-to-day operations for Circles Treasury Shared Services function ensuring the accurate timely and controlled execution of customer fund movements and banking-related workflows. This includes overseeing processes such as returns redemptions transaction investigations and exception management while maintaining strong operational discipline and risk controls. You will manage a team of analysts serve as a key escalation point for operational issues and partner cross-functionally with Banking Engineering Risk Compliance Finance and Customer Support to resolve complex scenarios. This role is responsible for driving operational consistency improving processes and tooling and embedding automation and AI-assisted workflows to enhance efficiency scalability and operational quality across global operations.

What youll work on:

• Lead daily treasury operations across customer fund flows including refunds returns redemptions investigations and exception handling
• Act as the primary escalation point for operational incidents coordinating resolution with internal teams and external banking partners
• Oversee and improve workflows related to banking interactions such as trace requests wire returns payment investigations and callbacks
• Monitor operational performance through dashboards and SLAs ensuring visibility timely resolution and consistent execution
• Partner with Engineering and Product to enhance internal tools automation and AI-assisted workflows supporting treasury operations
• Identify opportunities to reduce manual work through automation AI tooling and process improvements and drive adoption within the team
• Manage and develop a team of analysts including performance management prioritization and coaching on complex operational cases

What youll bring to Circle:

Core Requirements

• 7 years of experience in treasury operations payments banking fintech or financial services
• Experience managing payment workflows such as wires refunds returns reconciliations and transaction investigations
• Experience leading or managing a team including performance management and day-to-day oversight
• Strong experience handling operational escalations across multiple stakeholders including banking partners and internal teams
• Proven ability to improve processes documentation and controls in a fast-paced environment
• Strong attention to detail and judgment when handling sensitive financial transactions

Preferred Requirements

• Experience in fintech digital assets or regulated financial services environments
• Familiarity with global payment networks correspondent banking and cross-border flows
• Experience with operational tools such as JIRA Confluence dashboards or banking platforms
• Exposure to automation data tools or AI-assisted workflows (e.g. SQL Python workflow automation or AI tooling)

This role is based in our Bangalore office and requires employees to work from the office on a regular basis.

Circle is on a mission to create an inclusive financial future with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors including but not limited to: relevant experience skill set qualifications and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

We are an equal opportunity employer. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other protected status required by the laws in the locations where we hire. Additionally Circle participates in the E-Verify Program in certain locations as required by law.

Should you require accommodations or assistance in our interview process because of a disability please reach out tofor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.