Office Services Team Lead

Essential Responsibilities:

• Provides guidance to the Office Services team providing direction of daily activities and allocation of workload in addition to coaching and mentorship of team members to ensure a high level of customer service to the organization
• Collaborates with the Corporate Facilities team to ensure alignment of office services and facilities management and assists in the delivery of a consistent and positive employee experience
• Performs and supports space planning initiatives and office moves including gathering and analyzing of occupancy and utilization data
• Coordinates and supports with communicating office moves including scheduling stakeholder engagement and vendor coordination
• Liaises with Landlord property management team to address issues related to security and access maintenance cleaning construction and office moves
• Develops strong relationships with service providers to ensure quality and responsiveness in service delivery
• Manages relationships with vendors and suppliers to maintain optimum service levels on behalf of the organization
• Reviews and negotiates service vendor contracts as required
• Creates and maintains CMS (Core Management System) processes and procedures and manuals for the admin team and reception desk

Qualifications:

• 5 years of experience in office administration or office management within a large corporate environment
• 23 years of experience in a team lead or office manager capacity
• Ability to effectively supervise and develop a team of 45 direct reports (Receptionists Administrative Assistants)
• High School diploma or equivalent required Twoyear Diploma or Vocational program in Business Administration Facilities Management or a related field preferred
• Proven experience working collaboratively with internal teams and external vendors
• Proficiency in Microsoft Office Suite; experience with workplace or facilities management systems such as iOffice
• Strong organizational communication and presentation skills
• Broad working knowledge of corporate facilities operations and administrative workflows

Working Conditions:

• Ability to perform regular office floor walks and occasional light lifting
• Comfortable working onsite 5 days per week in an officebased environment

Compensation

This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience knowledge skills education and location.

Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.

Additional Information

Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.

Employment Equity

At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page.