Academic Coach, Upward Bound

Compensation

Job Description Summary

Job Description

Responsibilities and Duties Include:

• Identifies recruits and selects eligible program participants and provides personal academic financial and career support services.

• Provides outreach to students through class presentations college events and other initiatives.

• Meets individually with students weekly for school visits virtual visits and phone calls to understand their academic and non-academic needs that may impact their integration persistence success and graduation completion.

• Responds to at-risk reporting with appropriate student outreach referral and follow-up.

• Provides ongoing academic and career advisement financial assistance financial literacy transfer pathways tutoring and study skill development to program participants.

• Assists in the recruitment selection and training of tutors maintains tutoring schedules/sessions and assists staff when needed.

• Understands college and university admission requirements and effectively connects students to facilitate effective and efficient enrollment admissions.

• Facilitates supplemental instructions transfers and cultural visits and resource development for and with students.

• Tracks monitors and maintains accurate records of student academic progress using the electronic database system.

• Partners with the TRIO Student Support Services for successful referral and application to the program within and outside of grant institutions.

• Assists the Coordinator in the evaluation process which includes annual performance reviews annual reports consultant visits and grant submissions.

• Attends SF trainings and participates in collegewide committees especially Trio-related training and Academic Advising Council meetings.

• Engages in ongoing professional development to maintain currency in the field.

• Develops and maintains relationships internal and external constituents for appropriate referrals.

• Provides service to the college through participation in events committees and other college activities.

• Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.

• Strictly honors the privacy security and confidentiality of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.

• Provides service excellence through courteous informed accessible and professional engagement.

• Performs other duties as assigned.

Reports to: Coordinator Upward Bound

QUALIFICATIONS

Required: A bachelors degree in counseling education advising or a related field with two (2) years of experience working with at-risk high school or postsecondary students.

Additional Requirements: A criminal background check will be conducted. Applicants must have a valid Florida Class E Operator (drivers) license and be authorized to drive for the college.
Preferred: A masters degree in psychology guidance and counseling social work or a related field and experience working with low-income first generation and post-secondary education student populations. Demonstrated success in overcoming barriers like those of the projects target population or prior experience in working with this target population.

General Knowledge Skills and Abilities

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.

• Analytical Aptitude & Problem Solving - able to analyze information problems situations practices and/or procedures collect and interpret data reason logically establish facts identify and define existing and potential issues recognize the interrelationships among elements draw valid conclusions develop recommendations as well as alternative courses of action select appropriate course follow up and evaluate.

• Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.

• Critical Thinking & Judgement - able to make well-reasoned sensible and timely decisions based on careful objective review and informed analysis of available information considerations and other factors.

• Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.

• Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.

• Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.

• Results Orientation proven ability to set and exceed established targets.

• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.

Application Process: All applicants must submit a completed online application a letter of intent an up-to-date resume and unofficial college transcripts (if applicable) to be considered for this position. Official transcripts must be submitted prior to any employment offer when academic credentials are the basis for meeting minimum qualifications. Unofficial transcripts are only accepted for review purposes.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.