Field Support Technician
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Job Location:
Apopka, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
At FINFROCK our technology supports the teams that build real-world projects every day. As a Field Support Technician youll play a key role in supporting our jobsites and our office. FINFROCK offers a stable team-oriented culture where your skills are valued your impact is visible and you have opportunities to grow alongside an industry-leading design builder.
Duties & Responsibilities
- Be the IS&T Face to the internal customer Finfrock employees; provide the utmost professional and courteous customer service skills
- Assist troubleshoot and resolve user support requests pertaining to all client endpoint devices and printers.
- Build configure and deploy computers as needed.
- Configure deploy and troubleshoot client devices IP cameras and printers.
- Optimize and maintain client devices in the field.
- Security updates firmware updates patch management etc
- Perform/Execute IT tasks in the field at construction job sites.
- Dial in and participate with monthly I-Power meetings
- Plan job site activities with the Director of IS&T.
Qualifications
- Display professional and courteous customer service skills to the internal customer (Finfrock corporate and field employees).
- Must be experienced with the assembly and configuration of computers from parts.
- Must have administrator level experience with Microsoft Windows 10/11 operating systems.
- Capable of configuring Android/Apple devices for corporate use
- Printer management including supplies applications minor part replacement (rollers etc) and maintain a support level relationship with printer vendors.
- Troubleshoot issues related to: PCs printers IP cameras mobile devices Wi-Fi and hardwire networking.
- Must be able to climb ladders and carry up to 50 lbs.
- Must be able to work outdoors in high places via a Hi-Reach vehicle to service Wi-Fi network and IP camera devices.
- Must have a clean driving record and be able to travel
- Travel 80% Office 20%
- 2 Year degree in related field or 5 years of IT Support experience
- MCP Windows 10/11 preferred
- A Certification preferred
- Installation and support experience with: Autodesk AEC Collection Dessaults Solidworks Structureworks Primavera (Oracle) P6 PMWeb Salmon Technologies Speclink and MS Office 2010-2016 preferred.
Benefits
- 401K Plan Typically we match 100% of Employee contributions up to 15% of your base salary so you can relax and retire one day.
- 100% employer-paid health insurance for employee and contribution toward family coverage
- Life insurance
- Short-term and long-term disability insurance
- Generous paid time off program
Required Experience:
IC
About Company
FINFROCK is an independently owned design-builder serving Florida. We offer fully integrated architecture, engineering, manufacturing, & construction services.
