Utilities Senior Business Analyst

Utilities Senior Business Analyst

Job Type: Full-Time (FTE) or Key Personnel Consultant
Location: Hybrid Northern Virginia / Centreville VA; on-site workshops and interviews as needed
Clearance / Access: Public Trust or equivalent background check preferred
Experience Level: Senior (8 12 years)

Primary Domain
Business analysis process improvement digital transformation stakeholder engagement

Position Overview

The Utilities Senior Business Analyst serves as the functional lead responsible for translating operational and business needs into requirements process improvements and roadmap deliverables.

This role bridges departments such as operations maintenance laboratory engineering finance HR and IT to identify pain points document workflows and define future-state processes.

The focus is on ensuring technology improvements align with how UOSA employees actually work.

Key Responsibilities

Stakeholder Engagement & Requirements

• Conduct interviews workshops and process walkthroughs
• Document pain points and inefficiencies
• Develop functional and non-functional requirements
• Maintain traceability to business value

Process Analysis

• Map current-state workflows
• Identify automation and digitization opportunities
• Develop future-state processes and user stories

Digital Maturity & Roadmap

• Support digital maturity assessment
• Analyze gaps and adoption barriers
• Translate findings into roadmap initiatives

Governance & Adoption

• Support prioritization frameworks and KPIs
• Define intake and approval processes
• Develop training and adoption materials

Required Qualifications

Education

• Bachelors in Business IT or related field

Experience

• 8 years in business analysis or process improvement
• 3 years in utilities or public-sector environments
• Experience with requirements workflows and roadmap development

Required Skills

• Requirements elicitation process mapping user stories
• BPMN Lean Agile or Six Sigma methodologies
• Familiarity with Microsoft 365 Power BI ERP LIMS GIS

Preferred Qualifications

• Utility or public works experience
• Experience with Power Platform document management automation
• Certifications: CBAP PMI-PBA Lean Six Sigma Scrum

Measures of Success

• Clear process documentation
• Requirements aligned to business value
• Prioritized digital initiatives
• Reduced ambiguity for implementation