Guest Relations Executive

Samyojak Consultancy Services

Job Location:

Panaji - India

Monthly Salary: INR 300000 - 312000

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

We are looking for a Guest Relation Executive for hospitality industry who will be responsible for ensuring a positive and memorable experience for guests. The ideal candidate should have excellent communication skills a customer-first attitude and the ability to handle guest queries and concerns efficiently.

Job Responsibilities:

Welcome and assist guests in a professional and friendly manner.
Address guest inquiries requests and complaints promptly.
Ensure high levels of guest satisfaction through personalized service.
Coordinate with housekeeping and other departments for smooth operations.
Maintain records of guest preferences and feedback.
Handle check-ins check-outs and reservations if required.
Follow up with guests to ensure their needs are met

Job Requirements:

Graduate in any discipline.
13 years of experience in hospitality or customer service preferred.
Excellent communication and interpersonal skills.
Presentable personality with a positive attitude.
Ability to handle pressure and resolve issues efficiently.
Basic computer knowledge (MS Office / hotel management systems)

Benefits:

Accommodation and food.
Competitive salary.
Stable opportunity in hospitality industry.
Growth opportunities

Location :Panjim.

Overview:We are looking for a Guest Relation Executive for hospitality industry who will be responsible for ensuring a positive and memorable experience for guests. The ideal candidate should have excellent communication skills a customer-first attitude and the ability to handle guest queries and c...