President & CEO Kathy's House
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Job Location:
Wauwatosa, WI - USA
Monthly Salary:
$ 125000 - 165000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
THE ORGANIZATION
INTRODUCING A HOME AWAY FROM HOME:
Kathys House is a nonprofit hospital guest house that provides lodging and a supportive environment to families who are facing personal illness or the serious illness of a loved one. A vital resource in the Milwaukee healthcare community Kathys House is the only hospital guest house in southeastern Wisconsin that serves guests of all ages who are receiving care at any area hospital.
More than 1500 guests each year travel more than 50 miles to stay at Kathys House while receiving care or caring for a loved one. Most are facing cancer while others require transplants heart care or treatment following serious injury. Many come from rural communities in the Midwest where access to specialized care is limited while others travel across the country to access advanced treatments and clinical trials available in Milwaukee. As a nonprofit Kathys House relies on philanthropy to ensure that no family is turned away due to an inability to pay.
Kathys House has served the Milwaukee area since 2001 and has operated from its current home at the Milwaukee Regional Medical Center since 2021. The new facility was the result of a $12 million capital campaign with a lead gift of $6 million from Froedtert Hospital. The intentionally designed home away from home operates 24/7/365 and features 38 private rooms and communal living spaces including laundry kitchen dining and gathering areas.
More than just a place to stay Kathys House is a caring place where mutual support thrives. Guests can eat sleep and be with others when they want or be alone when they need time introspection and quiet healing. They often praise the cleanliness the thoughtful design and the compassion and care they receive from staff and volunteers in addition to the proximity to Froedtert Hospital just footsteps away. The feedback that guests most often provide is: You have thought of everything.
The current Kathys House facility was built with a vision of serving as a national model in hospital guest housing among the more than 200 members of the Hospital Hospitality Network (HHN). Kathys House operates at or near capacity with consistent demand and an active waitlist. As healthcare grows more specialized and regionalized the need for affordable supportive lodging continues to rise. The next President & CEO will build on a strong foundation to expand access strengthen partnerships and ensure that every family who needs a place at Kathys House can find one.
POSITION OVERVIEW
The President & CEO provides strategic leadership and ensures a positive culture for the advancement of Kathys Houses mission. Reporting to the board of directors this role is responsible for the overall management and general operations of all functions of Kathys House including guest services and programs safety and security business development fundraising and special events marketing communications finance human resources and facilities management. The President & CEO ensures excellence in quality of service a safe and welcoming place for guests and continued fiscal solvency.
The President & CEO empowers and serves as a mentor to staff creating a work environment that exemplifies the organizations emphasis on compassionate service to families in medical crisis.
In addition to internal leadership the role is external in nature serving as the primary ambassador and lead communicator of the organization by developing strong relationships at the highest levels while generating support to advance the organization its mission and brand. The President & CEO is the public face of Kathys House working to foster collaborations with a wide variety of stakeholders including referral sources funding sources community partnerships and state/national groups.
INTRODUCING A HOME AWAY FROM HOME:
Kathys House is a nonprofit hospital guest house that provides lodging and a supportive environment to families who are facing personal illness or the serious illness of a loved one. A vital resource in the Milwaukee healthcare community Kathys House is the only hospital guest house in southeastern Wisconsin that serves guests of all ages who are receiving care at any area hospital.
More than 1500 guests each year travel more than 50 miles to stay at Kathys House while receiving care or caring for a loved one. Most are facing cancer while others require transplants heart care or treatment following serious injury. Many come from rural communities in the Midwest where access to specialized care is limited while others travel across the country to access advanced treatments and clinical trials available in Milwaukee. As a nonprofit Kathys House relies on philanthropy to ensure that no family is turned away due to an inability to pay.
Kathys House has served the Milwaukee area since 2001 and has operated from its current home at the Milwaukee Regional Medical Center since 2021. The new facility was the result of a $12 million capital campaign with a lead gift of $6 million from Froedtert Hospital. The intentionally designed home away from home operates 24/7/365 and features 38 private rooms and communal living spaces including laundry kitchen dining and gathering areas.
More than just a place to stay Kathys House is a caring place where mutual support thrives. Guests can eat sleep and be with others when they want or be alone when they need time introspection and quiet healing. They often praise the cleanliness the thoughtful design and the compassion and care they receive from staff and volunteers in addition to the proximity to Froedtert Hospital just footsteps away. The feedback that guests most often provide is: You have thought of everything.
The current Kathys House facility was built with a vision of serving as a national model in hospital guest housing among the more than 200 members of the Hospital Hospitality Network (HHN). Kathys House operates at or near capacity with consistent demand and an active waitlist. As healthcare grows more specialized and regionalized the need for affordable supportive lodging continues to rise. The next President & CEO will build on a strong foundation to expand access strengthen partnerships and ensure that every family who needs a place at Kathys House can find one.
POSITION OVERVIEW
The President & CEO provides strategic leadership and ensures a positive culture for the advancement of Kathys Houses mission. Reporting to the board of directors this role is responsible for the overall management and general operations of all functions of Kathys House including guest services and programs safety and security business development fundraising and special events marketing communications finance human resources and facilities management. The President & CEO ensures excellence in quality of service a safe and welcoming place for guests and continued fiscal solvency.
The President & CEO empowers and serves as a mentor to staff creating a work environment that exemplifies the organizations emphasis on compassionate service to families in medical crisis.
In addition to internal leadership the role is external in nature serving as the primary ambassador and lead communicator of the organization by developing strong relationships at the highest levels while generating support to advance the organization its mission and brand. The President & CEO is the public face of Kathys House working to foster collaborations with a wide variety of stakeholders including referral sources funding sources community partnerships and state/national groups.
Responsibilities
CORE RESPONSIBILITIES AS PRESIDENT & CEO
Mission Advocate and Client Satisfaction:
Advocate passionately for Kathys House mission within the community and serve as the primary spokesperson.
Ensure the organization continues to promote the mission of Kathys House to provide superior services and programs in a welcoming inclusive and safe environment for its guests.
Execute guest and provider surveys to measure the satisfaction level of the programs and services offered by Kathys House.
Use guest and provider input to explore and potentially develop new service options that support patient and caregiver wellness and growth for Kathys House.
Broaden and deepen partner mission awareness and community commitment by leveraging area events and participation in various local state regional and/or national associations and committees.
Talent & Culture
Build and lead a high-performing team that aligns with the mission values and organizational priorities of Kathys House.
Foster a culture of engagement collaboration and excellence that attracts and retains the very best talent and volunteers.
Effectively recruit develop and retain team members who achieve performance goals and advance organizational objectives. Lead succession planning efforts to anticipate and align talent and staffing needs.
External Relations Partnerships and Fundraising:
Lead the recruitment and engagement of corporate community and healthcare partners to support Kathys House. Serve as the face of Kathys House in the community building awareness around Kathys House name.
Lead major funding initiatives to secure and retain diverse revenue streams with a focus on establishing credibility trust and innovative leadership.
Ensure front-of-mind awareness through consistent communications with current and new healthcare providers.
Operational and Financial Oversight:
Oversee the general operations of Kathys House to include staffing guest services property maintenance safety and security business contracts IT and accounting functions.
Assist in the day-to-day operations of Kathys House as needed and maintain relationships and interaction with guests.
Develop manage and oversee the organizational budget; ensure and accurately report on financial sustainability through disciplined budgeting management forecasting and resource allocation.
Oversee funder reporting to ensure accurate messaging tracking to goals and timely submission to meet requirements.
Monitor hospitality and non-profit industry developments to mitigate risks and capitalize on strategic opportunities.
Provide strategic and operational oversight of a 24/7 healthcare/hospitality environment.
Board Governance and Relations:
Partner with the Board to ensure strong governance and alignment to mission.
Recruit engage and develop a high-performing Board that reflects the strategic partnerships and leadership attributes needed to scale and sustain Kathys House impact.
Collaborate with the Board Chair prepare and lead highly effective board meetings to advance strategic discussion and decision-making.
Strategic Plan Execution:
Lead the execution of a visionary data-informed strategic plan that aligns with Kathys House needs and priorities.
Cultivate a culture of innovation accountability and continuous improvement across the organization.
Mission Advocate and Client Satisfaction:
Advocate passionately for Kathys House mission within the community and serve as the primary spokesperson.
Ensure the organization continues to promote the mission of Kathys House to provide superior services and programs in a welcoming inclusive and safe environment for its guests.
Execute guest and provider surveys to measure the satisfaction level of the programs and services offered by Kathys House.
Use guest and provider input to explore and potentially develop new service options that support patient and caregiver wellness and growth for Kathys House.
Broaden and deepen partner mission awareness and community commitment by leveraging area events and participation in various local state regional and/or national associations and committees.
Talent & Culture
Build and lead a high-performing team that aligns with the mission values and organizational priorities of Kathys House.
Foster a culture of engagement collaboration and excellence that attracts and retains the very best talent and volunteers.
Effectively recruit develop and retain team members who achieve performance goals and advance organizational objectives. Lead succession planning efforts to anticipate and align talent and staffing needs.
External Relations Partnerships and Fundraising:
Lead the recruitment and engagement of corporate community and healthcare partners to support Kathys House. Serve as the face of Kathys House in the community building awareness around Kathys House name.
Lead major funding initiatives to secure and retain diverse revenue streams with a focus on establishing credibility trust and innovative leadership.
Ensure front-of-mind awareness through consistent communications with current and new healthcare providers.
Operational and Financial Oversight:
Oversee the general operations of Kathys House to include staffing guest services property maintenance safety and security business contracts IT and accounting functions.
Assist in the day-to-day operations of Kathys House as needed and maintain relationships and interaction with guests.
Develop manage and oversee the organizational budget; ensure and accurately report on financial sustainability through disciplined budgeting management forecasting and resource allocation.
Oversee funder reporting to ensure accurate messaging tracking to goals and timely submission to meet requirements.
Monitor hospitality and non-profit industry developments to mitigate risks and capitalize on strategic opportunities.
Provide strategic and operational oversight of a 24/7 healthcare/hospitality environment.
Board Governance and Relations:
Partner with the Board to ensure strong governance and alignment to mission.
Recruit engage and develop a high-performing Board that reflects the strategic partnerships and leadership attributes needed to scale and sustain Kathys House impact.
Collaborate with the Board Chair prepare and lead highly effective board meetings to advance strategic discussion and decision-making.
Strategic Plan Execution:
Lead the execution of a visionary data-informed strategic plan that aligns with Kathys House needs and priorities.
Cultivate a culture of innovation accountability and continuous improvement across the organization.
Qualifications
QUALIFICATIONS & EXPERIENCE
Successful candidates will have 5 or more years of nonprofit experience in a strategic leadership role overseeing fundraising programs facilities and staff. The President & CEO will also have experience creating organizational vision cultivating board and donor relations and demonstrating financial acumen. The ideal candidate will have demonstrated success in:
Leading within the nonprofit sector preferably within a healthcare setting or with a vulnerable population.
Charting a clear vision and course with measurable progress to goals.
Delivering programs in a facility ensuring needs and high standards are met to support the mission.
Fundraising; comfortable soliciting sponsorships donors and stewarding gifts.
Budgeting and financial stewardship.
Building relationships partnerships and mutually beneficial alliances in and outside the community.
Working with nonprofit governance boards as well as knowledge of governance practices.
CORE COMPETENCIES & PERSONAL ATTRIBUTES FOR SUCCESS
Emotional Intelligence & People Leadership
Leads with empathy and inspiration while fostering accountability and healthy culture.
Creates trust psychological safety and open dialogue
Manages through transitions and builds alignment
Retains motivates and develops strong staff
Leads crisis management efforts by remaining calm under pressure responding decisively to emergent situations and ensuring clear timely communication to maintain safety and operational continuity
Strategic Leadership & Execution
Ability to set a clear vision and translate it into actionable measurable results.
Drives expansion (how to grow) while protecting mission quality
Executes strategic plan effectively
Balances long-term vision with operational realities
Relationship Building & Influence
Exceptional ability to build trust and influence across stakeholders.
Engages board staff partners and community
Strengthens key partnerships (e.g. Froedtert/ThedaCare)
Builds credibility quickly and authentically
Fundraising & Financial Acumen
Ability to secure resources and align finances with growth strategy.
Leads fundraising (especially major gifts from individual donors and partners)
Connects mission impact to compelling funding narratives
Ensures financial sustainability during expansion
Communication & Visibility
Clear compelling communicator who is highly visible internally and externally.
Articulates vision strategy and impact
Active listener and persuasive storyteller
Serves as a strong public-facing ambassador
COMPENSATION
A compensation range of $125000$165000 plus bonus potential is offered along with a competitive benefits package.
To be considered for this opportunity please submit a cover letter and resume to:
Dave Gromacki Executive Search Consultant
-OR-
Lindsey Kriete Practice Director
Successful candidates will have 5 or more years of nonprofit experience in a strategic leadership role overseeing fundraising programs facilities and staff. The President & CEO will also have experience creating organizational vision cultivating board and donor relations and demonstrating financial acumen. The ideal candidate will have demonstrated success in:
Leading within the nonprofit sector preferably within a healthcare setting or with a vulnerable population.
Charting a clear vision and course with measurable progress to goals.
Delivering programs in a facility ensuring needs and high standards are met to support the mission.
Fundraising; comfortable soliciting sponsorships donors and stewarding gifts.
Budgeting and financial stewardship.
Building relationships partnerships and mutually beneficial alliances in and outside the community.
Working with nonprofit governance boards as well as knowledge of governance practices.
CORE COMPETENCIES & PERSONAL ATTRIBUTES FOR SUCCESS
Emotional Intelligence & People Leadership
Leads with empathy and inspiration while fostering accountability and healthy culture.
Creates trust psychological safety and open dialogue
Manages through transitions and builds alignment
Retains motivates and develops strong staff
Leads crisis management efforts by remaining calm under pressure responding decisively to emergent situations and ensuring clear timely communication to maintain safety and operational continuity
Strategic Leadership & Execution
Ability to set a clear vision and translate it into actionable measurable results.
Drives expansion (how to grow) while protecting mission quality
Executes strategic plan effectively
Balances long-term vision with operational realities
Relationship Building & Influence
Exceptional ability to build trust and influence across stakeholders.
Engages board staff partners and community
Strengthens key partnerships (e.g. Froedtert/ThedaCare)
Builds credibility quickly and authentically
Fundraising & Financial Acumen
Ability to secure resources and align finances with growth strategy.
Leads fundraising (especially major gifts from individual donors and partners)
Connects mission impact to compelling funding narratives
Ensures financial sustainability during expansion
Communication & Visibility
Clear compelling communicator who is highly visible internally and externally.
Articulates vision strategy and impact
Active listener and persuasive storyteller
Serves as a strong public-facing ambassador
COMPENSATION
A compensation range of $125000$165000 plus bonus potential is offered along with a competitive benefits package.
To be considered for this opportunity please submit a cover letter and resume to:
Dave Gromacki Executive Search Consultant
-OR-
Lindsey Kriete Practice Director
Required Experience:
Chief
About Company
Spano Pratt is a national executive search firm that specializes in recruiting CEOs and senior leaders for nonprofit organizations and foundations. Our firm is skilled in working with hiring committees, search committees, boards, and trustees charged with deciding who leads.
