Field Service Digital Support Coordinator

Innio

Job Location:

Dossobuono - Italy

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

As a Field Service Digital Support Coordinator at INNIO you will support field service teams by ensuring smooth digital operations engine connectivity and efficient data management. This role combines administrative coordination with digital tools expertise to optimize service performance and communication in a dynamic cross-functional environment.

This position has to be filled in Verona-Dossobuono Italy.

At INNIO we offer you:

A fast-growing international business environment
Being part of a young supportive and enthusiastic team
Learning opportunities other development opportunities to craft your career path
Flexible working time
Hybrid working model - we work both from our office and home office
Private Health Insurance

Your Responsibilities:

Support daily administrative operations for field services in a digital environment and matrix organization.
Support engines connectivity and remote monitoring systems.
Provide digital support for field services and assist with data analytics to optimize service performance.
Ensure efficient workflow accurate documentation and timely communication.
Use digital tools and platforms (Microsoft Office SharePoint Teams Oracle ERP SFDC Excel SQL Tableau).
Work with ticketing systems maintenance planning and ERP platforms.
Adapt quickly to new digital platforms connectivity solutions and data analytics processes.
12 years of experience in administrative support preferably in IT Digital or Field Service environments.
Previous experience in a matrix organization or cross-functional team environment.

Your Profile:

Bachelors degree in business administration IT logistics or related field preferred.
Fluency in English and Italian languages (both written and spoken); any additional languages are a plus.
Strong organizational and time-management skills able to prioritize multiple tasks.
Excellent attention to detail and accuracy in documentation and reporting.
Effective verbal and written communication skills comfortable interacting across departments.
Proactive solution-oriented mindset and ability to work independently.
Interest in INNIOs business segment (energy solutions gas engines digital services and engine connectivity).

Required Experience:

DescriptionAs a Field Service Digital Support Coordinator at INNIO you will support field service teams by ensuring smooth digital operations engine connectivity and efficient data management. This role combines administrative coordination with digital tools expertise to optimize service performance...