Vice President, Artificial Intelligence

If you are ready to join a company that truly cares about its employees our members and our community then you have come to the right place!

The Opportunity

Broadview is a federal credit union serving over 500000 members across New York. We are building our first dedicated AI function from the ground up and this role leads it. You will not inherit a team a backlog or someone elses roadmap. You will define the strategy set the standards hire the builders and own the outcomes.

You report to the CIO.

What Youll Own

AI Strategy & Governance

• Define and execute the enterprise AI roadmap aligned to credit union business objectives across lending member services risk and operations.

• Establish the AI governance framework: model risk management responsible AI principles bias monitoring and regulatory alignment (NCUA CFPB state AG expectations).

• Own vendor evaluation and architecture decisions for the AI stack. Current foundation: Anthropic Claude (enterprise-wide) Workato (automation/integration platform) AWS cloud infrastructure with an evaluated path toward on-premise SLM deployment for high-volume deterministic workloads.

• Serve as the executive voice of AI to senior leadership. Translate technical capability into business language.

Team Building & Leadership

• Recruit and lead a high-performing AI team

• Build a culture of rapid prototyping production discipline and partnership with existing business and technology teams. Your team adds net-new capabilityit does not displace existing staff.

• Assess and develop AI-adjacent growth paths for current data and analytics team members. Partner with dont compete with the existing data organization.

• Establish engineering standards: code review testing deployment pipelines documentation and security practices appropriate for a regulated financial institution.

Delivery & Impact

• Identify and prioritize high-ROI AI use cases across the institution: intelligent document processing (mortgage lending) member-facing conversational AI back-office workflow automation risk and fraud detection and predictive analytics.

• Deliver the first production AI tools within 90 days.

• Partner with the Automation & Solutions Architect to turn existing pain points into automated workflows.

• Build the measurement framework: define what success looks like for every AI initiative before it launches track it rigorously and report outcomes to leadership in business terms.

What Were Looking For

Required:

• Minimum 10 years of experience and 6 years in technology leadership roles with at least 3 years focused on AI/ML strategy and delivery in a production environment.

• Demonstrated experience building and leading AI or data science teams from early stage. Youve hired mentored and retained technical talent.

• Hands-on fluency with modern LLM architectures prompt engineering RAG patterns agentic workflows and fine-tuning approaches.

• Experience deploying AI in regulated industries (financial services healthcare government). You understand model risk management explainability requirements and the difference between a demo and a production system.

• Strong executive communication skills. You can present an AI governance framework to a board of directors and explain a model architecture to an engineer in the same day.

• Experience with cloud-native AI infrastructure (AWS Bedrock SageMaker or equivalent). Comfort with hybrid architectures including on-premise deployment for specific workloads.

Preferred:

• Experience in financial services particularly credit unions community banks or fintech. You understand lending workflows regulatory examinations and member-centric product thinking.

• Familiarity with Anthropics Claude model family and API. Experience with iPaaS platforms like Workato for AI-augmented automation.

• Background in intelligent document processing conversational AI or fraud/risk modeling in financial services contexts.

• Graduate degree in computer science AI/ML data science or related field. Relevant certifications (AWS ML Specialty etc.) are a plus but not required.

• Experience presenting to or advising boards of directors on emerging technology strategy.

Compensation:$200000 - $275000 plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law.

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