Salesforce DevelopmentTechnical Lead

About Niyam IT (Niyam)

Niyam was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade we fine-tuned our craft and built an impressive track record of successful outcomes securing our reputation as the go-to provider of smart innovative solutions.

Today Niyam is at the forefront of the industry leading the way in crafting mission-critical technologies for Emergency Preparedness & Response Natural Resource Management Law Enforcement & Justice Health IT and Global Citizen Services.

What We Offer:

• Comprehensive Benefits: Weve got you covered with 100% company-paid health dental vision life and AD&D insurance.
• Peace of Mind: Enjoy free short-term and long-term disability coverage ensuring your financial security in any situation.
• Flexible Work Hours: Life doesnt always fit into a 9 to 5 schedule. We offer flexibility to help you manage your work-life balance effectively.
• Remote and Hybrid Work: Niyam understands the value of flexibility. We offer remote and hybrid work options on our projects.
• Paid Time Off: Recharge and rejuvenate with our generous paid time off policy.
• Retirement Plans: We care about your future. Niyam offers retirement plans to help you secure your long-term financial goals.
• Career Growth: Niyam is not just a job; its a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities (including technology and business conferences) for training and advancement within the company.
• Great People: Our people are the blueprint of who Niyam is to the industry and community.
• Great Environment: Niyam fosters a great environment where innovation collaboration and personal growth thrive.
• Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam.

Join us in creating a workplace where innovation diversity and well-being thrive. Your journey at Niyam awaits. Apply today!

Niyam is seekinga Salesforce Development Leadto join our team in support of our work with FEMA.Position is remote.

Role and Responsibilities

• Manage all aspects of (SFDC) including complex configuration customization and implementation of applications and 3rd party integrations
• Provide leadership and direction to developers and testers to ensure successful project delivery.
• Oversee application design configuration testing and deployment activities.
• Contributes to the development and execution of testing strategies training materials and project documentation.
• Analyze detailed system factors including input/output requirements information flow software requirements and alternate methods of problem resolution
• Apply industry best practices to deliver operational support enhancements and defect resolution for the platform as required
• Adhere to all standard operating procedures (SOPs) and ensure accurate up-to-date ticket documentation for events incidents service requests and changes.
• Proactively contributes to continuous improvement initiatives related to application design support processes and practice development.
• Provide technical assistance and end-user support including troubleshooting for defect resolution enhancements and general how-to guidance
• Conduct code reviews ensuring all solutions adhere to established architectural and design standards
• Must be able to perform independent research to lead or support the resolution of complex issues and inquiries
• Lead the architectural review board sessions with the delivery team.

Qualifications and Education Requirements

• Bachelors Degree or higher
• 15 years of IT technology experience
• 4 years of experience in system integration ICD design Scrum and RPA
• At least 5 years of experience with customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework Apex and declarative platform tools. (Process Builder Visual Workflow Lightning App Builder etc.)
• 4 years of experience with Implementations of Service Cloud Features - Omni Channel Live Agent Case Management
• 4 years of technical team leadership experience
• Demonstrated experience using Gitlab and Salesforce standards development tools: Salesforce CLI Data Loader and VS Code
• Excellent verbal and written communication skills
• Experience in solution design
• Salesforce Certified Platform Developer I required
• Experience with Salesforce Government Cloud product suite highly desired

Preferred Skills

• Prior federal government experience
• Familiarity with Software development life cycle (SDLC)
• Strong analytical skills and ability to interpret and communicate key performance indicators to all levels of the company
• Ability to work in a fast paced environment
• Salesforce Certified Technical Architect or Salesforce Certified Application Architect preferred
• Salesforce Certified Platform Developer II preferred
• Salesforce Certified Advanced Administrator preferred

Application Deadline:This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Niyam IT Inc. is an Equal Opportunity (EEO) Employer. All qualified applicants will receive consideration without regard to race color creed religion sex sexual orientation gender identity pregnancy marital status partnership status age citizenship status veteran or military status medical condition genetic information national origin disability unemployment status or any other characteristic prohibited by federal state and/or local laws.

Required Experience:

Senior IC