Branch Operations Manager
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Job Location:
Yearly Salary:
Experience Required:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Our client is hiring a high-impact Branch Operations Manager to join their growing industry leading organization. This role will be managing operations for the multiple aspects of the business which includes a small inside sales warehouse and maintenance shop team.
As a Canadian company through multiple channels including their showroom and e-commerce site they provide an unparalleled selection of the finest coffee equipment espresso machines and accessories. Their simple principle is to bring fresh high-quality coffee to the masses.
Who are you An entrepreneurial leader who will take full ownership for the operations of their Calgary location. This is a hands-on leadership role for someone who doesnt just manage from the sidelines. You will be responsible for managing a small team maintaining company policy/procedures high store standards and daily productivity while ensuring the brand experience remains premium and consistent. Externally you will comfortable attending networking events participating in community efforts and other core efforts to develop the brand in the Calgary market.
Competitive Salary: $75000 base salary
Incentive Structure: Uncapped performance-based bonuses with a target total earnings potential of $115000 for the first year.
Hours of Work:
Monday to Friday 9:00am - 5:00pm (Full-Time)
Saturdays: Most will be required as well.
Travel:
This role will be primarily working in the physical Calgary location. One must be able to travel to community events as needed or to the Ontario location for training/meetings.
Responsibilities
- Operational Oversight: Take full accountability for the branchs daily functions ensuring high levels of efficiency and organization.
- Team Leadership: Provide firm fair and proactive management to the team; addressing hurdles immediately and maintaining high performance standards.
- Brand Representation: Serve as the primary representative for the brand on-site engaging with customers at the counter resolving escalations and maintaining the companys reputation for excellence. Also servicing as the face of the branch in the local community.
- Strategic Execution: Implement proper management workflows to optimize productivity and ensure the location operates like a well-oiled machine. Consistency is key.
- Performance Management: Monitor operational outcomes and use an entrepreneurial mindset to identity areas for growth and improvement. Ongoing tracking of KPIs for the department as a whole along with individual team members.
- Product Knowledge: Be active in building your own personal knowledge of coffee products while maintaining up-to-date information on new equipment and rolle for use by team.
Requirements
Benefits
- Competitive Compensation: Top-tier salary based upon experience with uncapped incentive.
- Professional Growth: Working for a company with high expectations that is committed to your growth. You will be working with leaders with a similar mindset.
- Full Benefits After 3 Months: Extended health care dental vision disability.
Other companies may call this role:
Operations Manager
Branch Manager
Operations Supervisor
Business Operations Manager
We thank all who apply for this position. We commit to "communicate quickly communicate often and communicate well". All applicants will be contacted within 5 business days. No phone calls please. IND1
Required Skills:
Proven Leadership: A background in supervising teams with 4 or 5 years of experience within a high-standard product or retail environment. A background with coffee related products is a strong asset. Hands-on Approach: A get your hands dirty mentality with a willingness to be present and active in the day-to-day work. Resilience: A fairly tough and determined personality that can handle the pressures of a busy operational environment while ensuring consistency across all areas. Business Acumen: An understanding of what drives customer purchases and how to maximize branch efficiency. Growth Potential: Be a key team-player in a respected brand within the specialty coffee industry.
Required Education:
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