Assistant Manager LUK Airport
Share
Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary:
The Assistant Manager plays a pivotal leadership role in delivering exceptional luxury-focused guest experiences within a Hospitality company and the official Forbes Travel Guides premier private aviation environment at LUK Airport. As a key contributor to a distinguished organization with over 30 years of industry excellence this position supports the management of a high-performing team dedicated to service excellence sales achievement and operational precision. The Assistant Manager is instrumental in maintaining the companys reputation for superior client satisfaction brand loyalty and market leadership. By driving strategic initiatives fostering a culture of continuous improvement and ensuring seamless operations this role ensures every guest interaction embodies the highest standards of the organization. Reporting to the Area or Regional Manager the Assistant Manager provides hands-on leadership to a diverse team including Lead Guest Services Guest Services Lead Drivers Drivers Car Washer Detailers and other field staff. The position is central to achieving guest service sales and profitability objectives within the assigned geographic area.
Our client serves the luxury auto rental needs of the private jet industry high-profile business leaders and Sports & Entertainment celebrities.
Responsibilities:
Support achievement of area sales goals through recruitment onboarding training scheduling coaching performance management and team development
Contribute to strategic planning by providing actionable sales insights market intelligence and operational recommendations
Assist in financial planning by forecasting needs supporting annual budget preparation managing expenditures analyzing variances and implementing corrective measures
Drive guest base growth by mentoring team members cultivating relationships with key clients identifying new business opportunities and delivering consistently outstanding service
Evaluate and recommend enhancements to fleet composition service offerings and delivery models based on market trends customer feedback and competitive analysis
Identify and target group clientele that align with Go Rentals business objectives without overlapping with FBO priorities
Proactively utilize prospecting tools and channels to generate and secure new business opportunities
Respond promptly to all leads and inquiries qualifying prospects to ensure revenue impact and performance accountability
Maintain full operational coverage at all times arranging appropriate staffing and scheduling to meet business demands
Step in to manage field operations in the absence of the Area Manager ensuring smooth execution and accountability
Ensure strict compliance with all federal state and local regulations as well as FBO and hotel requirements and Go Rentals internal policies
Achieve monthly quarterly and annual revenue and direct sales targets through outside sales calls prospecting site visits and client entertainment
Uphold full adherence to Go Rentals policies procedures and compliance standards in all activities
Perform any other duties as assigned
Requirements
Requirements:
Proven experience in luxury service hospitality or private aviation environments
Demonstrated success in leading teams within high-end service operations
Exceptional interpersonal communication and conflict resolution skills
Strong sales acumen with a consistent track record of exceeding revenue and retention goals
Unwavering focus on delivering premium guest experiences and maintaining operational excellence
Ability to thrive in a fast-paced detail-driven and elite service environment
Valid drivers license and clean driving record (mandatory)
Proficiency with CRM systems and operational management platforms
Flexibility to work evenings weekends and holidays as required
Preferred Qualifications:
Experience in aviation auto rental guest services or hospitality
Willingness to travel frequently and for extended durations
Tech-savvy with proficiency in smartphones tablets and digital tools
Associates or bachelors degree in business hospitality or a related field
Benefits
Full-Time Employee Company Benefits
- Medical
- Dental Low and Vision paid 100% by employer
- $25000.00 Basic Employee Life/AD&D Insurance for individual employees
- Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
- Employee Assistance Program
- Estate Planning Assistance: Will Prep Living Trust Healthcare Directives Power of Attorney
- Identity Theft Assistance Services
- Travel Assistance through Mutual of Omaha
- COVID19 Resources (telehealth mental health benefits and testing)
- Pharmacy Discount Programs through CVS & Good RX
- Health Support Programs for Maternity Gym & Health Coaching Natural Products & Services
- 401(k) Retirement Program
- 2 Weeks accrued Vacation with cash out program after 1st year
- Generous Sick and Safe accrued time off program
- Paid Holidays
- Paid Birthday off
- Cell Phone Pay of $40.00 a Month for hourly employees
- $1000.00 Referral Bonus Program for hourly employees
- Employee Discounts for Auto Rentals (Friends & Family)
- Employee Wholesale Auto Purchase Program
- Program Member Ship - thousands of discounts for just about everything! Food & Grocery Fuel Apparel Taxes Travel Electronics Auto Movie and Entertainment (Theater Theme Parks Adventures)
- Commission Program
- Access to a full library of hundreds of online professional career training; from sales to software and nearly everything in between
Our client is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity or expression nation-al origin age disability genetic information marital status amnesty or military status as a covered veteran in accordance with applicable federal state and local laws.
Required Skills:
assistant manager
