Licensing Agent

Were Hiring!Licensing AgentToronto ON Montréal Qué TYPE: Permanent Full-TimeSALARY RANGE: $61200 - 76500REASON FOR HIRING: ReplacementWORK MODEL: HybridLANGUAGE: Bilingual (French & English)WHO WE ARESOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200000 songwriters composers and music publishers. Through licensing global royalty collection and advocacy we help creators to keep making the music that entertains moves and inspires us OUR COMMITMENT TO DIVERSITY EQUITY INCLUSION AND ANTI-RACISMSOCAN thrives with a variety of viewpoints identities and backgrounds and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles regardless of gender identity gender expression ethnicity race age culture sexual orientation religious belief or physical ability. Learn more about SOCANs commitment toInclusion & WORK WITH USMake a difference by supporting and collaborating with a vibrant and creative communityEnjoy many options for workplace flexibility and work-life balanceGet involved in the rapidly changing creative spaceAdvocate for and empower the creative communityTogether well help music creators earn more income and make a livingWHAT WE OFFER35-hour workweek schedule (possible flexible work options i.e. 4-day work week (position based)Twelve paid sick days annually (including five personal days)Access to SOCAN fitness facilityAnnual Performance Incentive bonus (dependent on a personal and company performance)Defined contribution Pension PlanComprehensive health and dental benefits programInclusive and collaborative working environmentABOUT THE ROLEThe Licensing Agent is responsible for driving licensing revenue through the acquisition of new licensees renewal of existing agreements and effective management of licensing pipelines and agreements across Public Performance Rights (PR) and Reproduction Rights (RR).This role focuses on proactive licensing activity negotiation and execution to ensure agreements are secured at favourable rates while maintaining compliance with applicable tariffs and regulatory frameworks governing PR and RR. The position requires a strong commercial mindset attention to detail and the ability to manage licensing processes across a range of verticals and use cases involving both performance and reproduction YOULL DO / KEY RESPONSIBILITIESIdentify pursue and secure new licensees requiring Public Performance Rights (PR) and Reproduction Rights (RR) licenses through outbound prospecting and inbound lead conversionEngage licensees to renew expiring PR and RR agreements negotiate terms to maintain or improve value and ensure continued complianceInitiate negotiate review and draft PR and RR licensing agreements using approved templates including complex multi-right agreements ensuring alignment with tariffs and regulatory frameworks established by the Copyright Board of Canada Manage and maintain accurate pipeline deal and agreement data across PR and RR including tracking deal value activity documentation files and folder structures Utilize CRM systems to manage all PR and RR licensing activity ensuring data accuracy audit readiness and up-to-date documentation of client interactions and agreements Perform licensing administration including report entry follow-ups payment tracking and maintaining organized account portfolios Conduct inbound and outbound communication with prospective and existing licensees including responding to inquiries following up on reports and payments and handling phone and email communications with professionalism and efficiency Provide clear guidance and education on PR and RR licensing requirements Canadian copyright obligations and the role of SOCAN Collaborate with Legal Finance and Royalty Operations to ensure accurate execution of PR and RR licensing processes and data integrity Stay informed on updates to tariffs products and internal processes to ensure accurate licensing and and support process improvements contributing to documentation workflow optimization and system assigned projects and perform other duties as YOU WILL BRINGPost-secondary diploma or degree or equivalent relevant work experience Minimum 58 years experience in customer service with demonstrated excellence in client engagement 2 years of proven sales success experience in a licensing business development or client-facing role Experience managing a sales or licensing pipeline including documenting deal value and client activity In-depth understanding of Canadian copyright law including Public Performance Rights (PR) and Reproduction Rights (RR) Understanding of stakeholder needs across the music and broader media ecosystem Digitally inclined with familiarity across evolving business models (e.g. audio-visual music services user-generated content platforms) Proficiency in Microsoft applications (Word Excel) and CRM/database systems Strong oral and written communication skills Bilingual in English and French Strong professional communication etiquette Excellent interpersonal skills with the ability to build and maintain relationships Effective conflict resolution and customer service capabilities Excellent organizational and time management skills Strong attention to detail and accuracy in data and agreement handling Analytical and adaptable in a fast-paced environment Superior listening and problem-solving skills Comfortable operating in ambiguous or evolving situations Experience in the music industry or demonstrated passion for music and digital culture considered an asset Experience in a professional licensing environment considered an asset ACCESSIBILITY & ACCOMMODATIONSOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at and we will make the necessary accommodations. Applications submitted to this email address will not be EMPLOYMENT OPPORTUNITYSOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race colour religion sex ancestry national origin ethnic origin age disability citizenship veteran status sexual orientation record of offences marital status family status or any other characteristic protected by federal provincial or local law regulation or you dont see yourself fully reflected in every job requirement listed on the posting above we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable inclusive and diverse company and we strongly encourage applicants of all genders ages ethnicities cultures abilities sexual orientations and life experiences to TO APPLYIf youre interested in joining us wed love to hear from you: you for your interest in our company; we will be in touch with those candidates we wish to learn more about SOCAN go . You can also follow us on LinkedIn Twitter Instagram and Facebook (@SOCANmusic/@SOCANmusique).